Ward Clerk
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate.Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come.To find out more, please visit https://future.cht.nhs.uk/
Job overview
We are looking for an enthusiastic and motivated individual who enjoys the challenge of working in an environment where no two days are the same and who can provide administrative support to our busy assessment unit.
Main duties of the job
The post holder is responsible for providing all clerical/admin and secretarial support to SAU including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff.
The post holder will also be competent in supporting ward maintenance and escalating jobs that require intervention from estates.
Working for our organisation
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. As part of our recruitment process, we ask applicants to complete values based recruitment questions to ensure we recruit kind, compassionate and colleagues who are willing to learn.These are pre application questions and are required prior to the formal application form.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate.Please talk to us during the interview process to discuss any flexibility that you may require.
Detailed job description and main responsibilities- Excellent communication skills.
- Positive attitude towards work.
- Team player.
- Participate in regular supervision.
- Attend all mandatory training.
- Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
- Comply with all Trust policies, procedures and protocols.
- Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
- Seek advice and support from Line Manager whenever necessary.
- Maintain professional conduct including appearance at all times.
Person specification
Qualifications
Essential criteria- English GCSE grade 9-2 (A*-E) or equivalent or high level of literacy skills demonstrated within application
- Competence based level 2 Qualification e.g. NVQ level 2 in business administration/customer service or equivalent admin experience
- Willingness to undertake any training or development relevant to the role
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential criteria- Previous clerical, administrative and secretarial experience
- Literacy Skills
- IT skills
- Experience working in the NHS
- Understand the importance of record keeping
- Knowledge of Medical terminology
- Experience of EPR and Capacity Management
- Dealing with members of multidisciplinary teams
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential criteria- Ability to work as a team member
- Ability to work in a busy environment
- Able to use own initiative
- Aware of own limitations/ level of competence
- Plan delegated workload
We take pride in the diversity of our workforce that’s why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers.These references will be requested before you are issued with an unconditional offer of employment letter.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff).You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
If you have any questions please contact [email protected] for assistance.