Operations Manager
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen within Primary Care Dental services in the role of Operations Manager. This post will be responsible for dental services within Restorative Dentistry, Dental Teaching Unit and Single Point of Access.
Main duties of the job
This is a managerial post within SBU Health Board Primary Care Dental Team which includes working with the Clinical Leads and Senior Team Members and on own initiative in:
- The delivery of timely, safe, efficient and effective patient care in Restorative Dentistry.
- Dental Teaching Unit and Dental Single Point of Access (Dental Services).
- Operationally managing the maintenance and contract budgets in accordance with Health Board policies and current best practices and ensuring that all opportunities for the continuous development and improvement of the service are considered and pursued if appropriate.
- Taking overall responsibility for the line management of the senior dental nurse and dental teams.
- Provides professional guidance and leadership for all Dental Nurses within the areas of responsibility to promote best practice and the delivery of a high-quality service to all patient groups.
- Assist in the management of joint working with SBUHB’s General Dental Services and Community Dental Services Morriston Hospital (Head and Neck), Primary Care Management Team and other agencies to ensure the integration and development of Dental Services within SBUHB.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
A detailed account of the role and main responsibilities can be found by clicking on the job description tab
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome
Person specification
Qualifications and Knowledge
Essential criteria- Educated to Masters level or able to demonstrate the equivalent level of knowledge, skills and experience.
- Qualified registered dental nurse with the General Dental Council
- Advanced in-depth knowledge of the role of operational services.
- Knowledge of issues facing primary care dental services.
- Knowledge of other dental services.
- Knowledge of clinical governance.
- Good working knowledge of HR issues.
- Management qualification
- ECDL or equivalent
- Appropriate A levels or equivalent qualification
- Knowledge of the CDS and its role
Experience
Essential criteria- Management experience
- Extensive dental nurse experience
- Ability to develop people and teams to ensure effective service provision
- Experience of Microsoft Office applications including Word and Excel
- Evidence of recent CPD
- Experience of dental practice
- Budget management
- Stock control experience. Experience of A4C
Aptitude and Abilities
Essential criteria- Adhere to and can demonstrate SBU Values & Behaviours
- Excellent leadership and communication skills
- Ability to measure competence, develop teams and individuals. Ability to work autonomously
- Competency in a wide range of dental nursing skills
- Dental nursing skills in SCD and conscious sedation
- Communication and interpersonal skills at all levels
- Good IT skills
- Excellent organisational and prioritisation skills
- Ability to work as part of a multidisciplinary team
- Good appraisal skills
- Good interview techniques
- Good presentation skills and use of PowerPoint
- Ability to speak Welsh
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply.All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.