Systems Analyst

Your new company

Are you a Systems Analyst looking for your next challenge? My client is on the lookout for a talented individual to join their team.

Your new role

The Systems Analyst is responsible for analysing, designing, and implementing information systems to meet the needs of the organisation. This role involves collaborating with Product Owners and Business Analysts to understand requirements, evaluating existing systems, and proposing solutions to improve efficiency and effectiveness.

System Management:

• Manage the day-to-day operation of key IT systems, ensuring high availability, reliability, and performance.
• Support and maintain implementation of system monitoring tools to proactively identify and address issues before they impact users.
• Coordinate with vendors and internal teams to install, configure, and upgrade software and hardware components as needed.

System Design and Development:

• Assist Product Owners in designing system solutions and integrations that meet business requirements, considering factors such as scalability, performance, and security.
• Develop system models, diagrams, and prototypes to illustrate proposed solutions and facilitate stakeholder understanding and feedback.
• Deliver system change requests, whether that be through configuration, low-code, collaborating with third parties or development teams to implement changes and enhancements, ensuring alignment with business objectives.

Testing and Quality Assurance:

• Develop and execute test plans to validate system functionality and ensure that solutions meet business requirements.
• Conduct system integration testing to identify and address any issues or discrepancies between different components.
• Work closely with quality assurance teams to perform comprehensive testing and ensure the reliability and accuracy of system implementations.
• Implementation and Deployment:
• Assist the product owner to plan, coordinate and upskill for the deployment of new systems, system updates and integrations, ensuring minimal disruption to business operations.
• Provide training and support to end-users to facilitate the adoption of new systems and processes.
• Monitor system performance post-implementation and address any issues or concerns that arise.

System Maintenance and Support:

• Provide ongoing support and troubleshooting for existing systems, including diagnosing and resolving technical issues.
• Perform proactive regular system maintenance activities, such as software updates, patches, and configuration changes.
• Document system configurations, processes, and procedures to facilitate knowledge transfer and ensure operational continuity, including knowledge articles and training sessions for 1st, 2nd and 3rd line support.
• Lead incident response efforts to quickly resolve system outages, functionality failures and minimise downtime. Keeping relevant stakeholders updated at the appropriate level.
• Develop and maintain comprehensive documentation for system configurations, processes, and procedures.

• Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.
• Excellent communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
• Proven experience as a systems analyst or similar role, with a strong understanding of system development life cycle (SDLC) methodologies.
• Experience with business process modelling tools and techniques (e.g., BPMN, UML).

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#4655216 - Lindsay Bell