Customer Service Assistant - Weymouth
What you'll bring to the team:
Are you looking for a job that’s full of FUN at Weymouth SEA LIFE Adventure Park? Fancy working otters and sea turtles watch on as you go about your daily work?
Your Role:
As the first friendly face our explorers meet, you’ll:
- Offer a warm welcome and answer curious questions.
- Work in admissions or retail, helping guests get their day started swimmingly.
- Provide excellent customer service, ensuring every visitor has a fun, educational and unforgettable experience.
- Share your passion for the weird, wonderful and totally gross creatures of the ocean.
Whether you’re helping someone choose the perfect souvenir or sharing fun facts about our animals, you’ll be at the heart of the action.
These are seasonal, fixed term positions, contracted from May to November. All our seasonal roles are offered on a flexible minimum guaranteed hours of 5 per week. Availability of work will vary throughout the season.
Qualifications & Experience:
- Friendly, hardworking, and full of energy – with a big "can-do" attitude.
- A natural communicator with excellent listening and motivational skills.
- Experienced in customer-facing roles and confident in upselling and promoting products.
- Dynamic, fun, and ready to dive in to make every guest’s day extra special!
Benefits:
Alongside becoming a guide in creating magical memories, we also offer:
- Monthly Bonus Scheme based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP £12.31/Hr.