Respiratory Clerk

apartmentUniversity Hospitals Dorset NHS Foundation Trust placeBournemouth calendar_month 

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability.

Personal integrity is an important part of the recruitment process.

Job overview

We’re excited to offer this opportunity within our Admin & Clerical workforce.

The Respiratory Department at University Hospitals Dorset is seeking to recruit an experienced clerk.

The post holder must be IT literate and ideally familiar with hospital computer systems including E-Camis, EPR, and Soliton. If not training can be given.

Required qualities include: efficient, a capable communicator, team player, organised, have the ability to prioritise own workload, maintain discretion, be able to work in a busy environment.

Base Location: UHD - Royal Bournemouth Hospital

Interview Date: 2nd June 2026

Main duties of the job
  • To work closely with the nurse specialists/consultant secretary and B4/B3 within the Respiratory department and provide an efficient secretarial service.
  • This will involve the typing of all clinical correspondence i.e. clinic letters using audio/digital dictation systems, booking appointments and telephoning patients.
  • Deal with queries involving confidential documents regards a wide variety of information without recourse, recognising when issues should be referred and to whom.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities
  • Type letters under the supervision of the nurse secretary, using Digital Dictation when appropriate.
  • Look up, sort and file patients’ results.
  • Use the hospital computer system to access patient details. eCamis must be always used when receiving and moving notes. This is mandatory within the Trust.
  • Photocopying, faxing, scanning and general filing.
  • Be responsible for out-going post, meeting afternoon deadline.
  • To answer nurse secretaries’ telephone and take messages when required.
  • Action Choose & Book referrals once graded – send blood forms, test requests as advised by Clinicians.
  • To fully support the Secretaries and PA’s in their role and to help cover during sickness and annual leave.
  • Any help the staff may need with spreadsheets excel etc.
  • Ensure outstanding EIDF’s are completed. Organise follow up/send on to other departments.

Person specification

Qualifications

Essential criteria
  • GCSE in English and Maths or equivalent

Experience

Essential criteria
  • Experience of working in a busy admin/clerical office
  • Multi-tasking experience
Desirable criteria
  • Previous NHS admin experience

Technical Skill/Competencies

Essential criteria
  • Telephone Skills
  • Organisation skills
  • Basic IT skills

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

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