Housekeeping Talent Bank

The Housekeeping Team Member will play a pivotal role in delivering top-notch customer service, creating memorable experiences for all our guests. If you have a passion for hospitality, enjoy working in a dynamic environment, and thrive in providing outstanding service, we would love to welcome you to our team!

• Provide a warm and welcoming atmosphere for our guests, ensuring that they feel valued and well taken care of.
• Collaborate with Reservation staff to ensure timely and accurate Bedroom set up and cleaning.
• Work positively within a team environment to deliver all events across the estate.
• Maintain cleanliness and organization of the communal areas, including toilets, showers, changing rooms, floors, doors, windows.
• Assist with general laundry duties, ensuring all equipment is handled with care.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Contribute to a positive team atmosphere by supporting colleagues and embracing a collaborative work environment.
• Participate in work activities across the estate including Auberge du Lac, Brocket Hall, Melbourne & Palmerston Clubhouses and on course facilities including the half way huts.

• Previous experience in a housekeeping or customer service role is preferred but not essential.
• Excellent communication and interpersonal skills, with a friendly and approachable demeaner.
• Strong attention to detail and a passion for providing exceptional service.
• Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required by the business.
• Must be a team player, willing to assist colleagues wherever possible.
• Have a "Can Do" attitude with a strong work ethic and passion for quality.
• Basic knowledge of food safety and hygiene practices is a plus.

• Pension Plans
• Life Insurance
• Certified Training & Development
• Strong career progression
• Enrolment in Brocket Hall staff benefits program
• Complimentary use of golf and leisure facilities