Engagement Manager

Are you passionate about saving lives and helping others? Do you want to join a dynamic and diverse team that works to recruit more potential donors for patients in need?

We are working with a leading charity that aims to fight blood cancer and they are looking for an Engagement Manager to join to help reach their goal of finding a matching donor for every patient.

As an Engagement Manager, you will be responsible for:

• Developing, managing and delivering donor recruitment events across the UK, both online and offline, in collaboration with volunteers, partners and community groups.
• Working with patients and their families to create engaging and successful appeals, and supporting them throughout their journey.
• Running training sessions to educate volunteers and stakeholders on the register eligibility criteria, registration process, donation methods and more.
• Using the database to log contacts, patients, event activity and track KPI performance.
• Building and maintaining high quality working relationships with a variety of external stakeholders, some of whom will be vulnerable.
• Contributing to projects and campaigns that focus on core target groups for donor recruitment, such as donors from minority ethnic backgrounds.
• Working towards donor recruitment fundraising targets by actively encouraging money donations and/or fundraising alongside events.
• Supporting and providing cover for other Donor Recruitment colleagues as needed.

To be successful in this role, you will need:

• A degree or equivalent qualification in a relevant field, such as communications, marketing, events management or health promotion.
• Experience in organising and delivering events, preferably in the charity sector.
• Excellent communication and presentation skills, both written and verbal, with the ability to tailor your message to different audiences and platforms.
• A strong sense of empathy and compassion, and the ability to deal with sensitive and challenging situations.
• A proactive and flexible approach, with the ability to work independently and as part of a team.
• A willingness to travel within the UK, sometimes at weekends and/or into the evening, and to attend and lead donor recruitment events.