Customer Service Specialist - Bath
Service Care Solutions Ltd Bath Part-time
Customer Service Specialist
Duration: Initially 3 monthsHours: 37 hours per week
Rate: £16 umbrella an hour £13 PAYE an hour
Location: TauntonCustomer Service Specialist
Duration: Initially 3 months Hours: 37 hours per week Rate: £16 umbrella an hour £13 PAYE an hour Location: Taunton
Somerset Council are looking for a Customer Service Specialist to join their Lifeline Team. This will be to cover shifts on a 24/7 rota, an enhanced rate is payable for hours between 8pm and 6am
Responsibilities:
Respond to all contacts from Somerset Council, including safeguarding from Adults and Children’s and will be required to take relevant details and pass onto a colleague within the Customer Contact TeamAssess the needs of each contact through active listening, questioning and some scripts to provide the necessary information, guidance, support or services
Record in the appropriate system all customer data and service requirements and where required work-flow to the appropriate individual or team
Review information held on systems and/or website to identify accurate information
Requirements:
Experience of working in a customer service environment or call centreAbility to communicate effectively both orally and in writing
Ability to work as part of a team or under own direction
Bristol, 11 mi from Bath
now need a Customer Service Representative to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation...
ESSENTIAL EMPLOYMENT LTDTaunton, 41 mi from Bath
Night Shift- Customer Service Specialist needed in Taunton
The rate is £13.05ph PAYE
This is a temporary role
The reference number is: RQ1454183
The successful candidate will work as part of a team providing the first point of contact over...
Service Care Solutions LtdWeston-super-Mare, 26 mi from Bath
Customer Service Specialist
Duration: Initially 3 months
Hours: 37 hours per week
Rate: £16 umbrella an hour £13 PAYE an hour
Location: TauntonCustomer Service Specialist
Duration: Initially 3 months Hours: 37 hours per week Rate: £16 umbrella...