Senior Technical Manager / Surveying Manager - AWD online - ref. a56055323
Senior Technical Manager / Surveying Manager with previous management experience in the building / construction / housing industry, as well as experience of working with EHO, legal disrepair cases and budget planning and control, financial cost modelling and lifecycle costings is required to join a well-established housing association based in Ealing, West London.
SALARY: £64,957 - £75,214 per annum + Generous Benefits (see below)LOCATION: Hybrid working and flexible across London – Ealing office base (W5)
JOB TYPE: Full-Time, 6 Month Fixed Term Contract (with a view to extend for 6 months)
WORKING HOURS: 35 hours per week
KEY REQUIREMENT: You must hold a Full UK Driving Licence and access to your own vehicle.
JOB OVERVIEW
We have a fantastic new job opportunity for a Senior Technical Manager / Surveying Manager with previous management experience in the building / construction / housing industry, as well as experience of working with EHO, legal disrepair cases and budget planning and control, financial cost modelling and lifecycle costings.
As the Senior Technical Manager / Surveying Manager you will provide technical advice, project management and due diligence service to the Repairs & Maintenance department ensuring property projects are delivered within budget, to a high quality and statutory obligations and regulation are met to minimise risk to the business.
Working as the Senior Technical Manager / Surveying Manager you will be responsible for continually improving services in line with customer insight and stakeholder feedback.
DUTIES
Your duties as a Senior Technical Manager include:
- Lead, manage and support the Surveying function providing surveying services and technical support for the Repairs & Maintenance department
- Lead, manage and support the Case Management function providing delivery of specialist projects
- Provide specialist advice in relation to property condition issues in properties
- Provide specialist advice to the Technical & Commercial Team
- Progress repairs on Legal Disrepair claims through to completion, review expert reports & disrepair letters of claim, carry out pre-work surveys & create job specifications to be carried out by approved contractors
- Act as first point of contact for partners in delivering the day-to-day repairs and voids service
- Respond to all 3rd party approaches to carry out work on land or buildings
- Respond to approaches from customers requesting permission to make home improvements
- Undertake appraisals in support of Asset Management Strategy
- Provide post inspection service
- Ensure customer feedback is used to improve services
- Actively contribute to the setting, monitoring, and optimising spend of the day-to-day repairs and voids budget
- Manage and monitor responses to Stage 1 complaints ensuring these are of high quality and meet the Housing Ombudsman Service timescales. Provide information enabling the Head of Project Delivery to effectively answer complaints at Stage 2. Monitor the delivery of promise dates embedding lessons learnt & respond to HOS enquiries
- Monitor MP and Environmental Health enquiries across the repair services, ensuring excellent communication and service standards are met and properties remain compliant
- Work with the Procurement Team and external agencies to procure new partners and contractors
- Implement policies, service standards and processes to reflect their diverse customer base
- Maintain an effective knowledge of current regulations
- Participate in the Out of Hours service delivery across the Group when required
- Direct reports: 1 x Senior Surveyor; 1 x Contract Manager; 2 x Trainee Surveyors
- Indirect reports: 6 x Surveyors; 5 x Case Managers; 2 x Administrator
- RICS membership and a degree (or HNC) in Construction / Building Services Engineering or equivalent
- Experience in building management, housing management experience
- Intermediate knowledge of IT including Excel and PowerPoint, ability to produce clear letters and reports
- Excellent organisational and leadership abilities
- Experience of budget planning and control, financial cost modelling and lifecycle costings
- Knowledge and experience of managing health & safety issues relating to construction or management of property
- Effective communicator with the ability to collaborate and integrate into a wide team
- Proven track record of management experience in the building/construction/housing industry
- Experience of working with EHO, legal disrepair cases
- Full UK driving license and access to a vehicle required
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
- Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY…
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JOB REF: AWDO-C12987
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