Claims Handler

As a Claims Handler, you will manage and process insurance claims, ensuring timely and accurate resolutions while providing exceptional customer service.

Day-to-day of the role:

• Manage and process a variety of insurance claims, including motor trade, liability, and property insurance
• Investigate and evaluate claims to determine coverage and liability
• Communicate effectively with clients, insurance adjusters, and other stakeholders
• Ensure all claims are handled in compliance with company policies and industry regulations
• Maintain accurate and detailed records of all claims and related documentation
• Provide exceptional customer service and support to clients throughout the claims process
• Identify and report any potential fraud or suspicious activity

Required Skills & Qualifications:

• Proven experience in handling motor trade claim insurance or liability and property insurance
• Strong analytical and problem-solving skills
• Knowledge of Acturis Software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in using claims management software and other relevant tools
• High attention to detail and organisational skills
• Knowledge of industry regulations and best practices
• A full, clean UK driving license and access to a vehicle (Preferred)

Benefits:

• Competitive salary based on experience
• Company bonus structure
• Private medical package
• 25 days holiday (increase after time served)
• Company pension scheme
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment