PCN Care Coordinator (EHCH)
NHS Jobs Lincoln
Job Purpose: The Clinical Care Co-ordinator plays a crucial role in supporting the delivery of high-quality care within the LHP PCN EHCH Team. This role ensures the smooth processing of medication requests, coordinates communication within the team, supports service improvement initiatives, and facilitates effective care planning and documentation.
The Clinical Care Co-ordinator will engage in both administrative and face-to-face duties, including supporting virtual ward rounds, maintaining care records, and participating in multi-disciplinary team (MDT) meetings. Key Responsibilities: 1. Processing Medication Requests: Manage and process monthly medication requests from the care home, ensuring accuracy and timeliness.
Liaise with care home staff, pharmacies, and healthcare providers to resolve any medication-related queries or issues. Maintain accurate records of medication requests and changes, ensuring compliance with relevant regulations and standards. 2. Administrative Duties: Record decisions made during virtual ward rounds, ensuring comprehensive and accurate documentation.
Maintain and update patient records, care plans, and other documentation as required. Manage communication streams, including emails, phone calls, and messages, triaging them to the appropriate person or team member. Provide administrative support for the team, including scheduling meetings, preparing agendas, and taking minutes.
3. Monitoring and Triage: Monitor various communication channels to ensure timely responses and follow-up actions. Triage incoming queries and concerns, directing them to the appropriate clinician or team member. Keep accurate records of all communications and actions taken for audit purposes.
4. Facilitating Service Improvement Projects: Assist in the planning and implementation of service improvement projects to enhance patient care and streamline processes. Collaborate with team members to identify areas for improvement and contribute ideas for change.
Support data collection and reporting for ongoing projects and initiatives. 5. Care Planning and Documentation: Complete and maintain hospital care plans and ReSPECT (Recommended Summary Plan for Emergency Care and Treatment) forms, ensuring they reflect the current needs and wishes of patients.
Work closely with clinicians and care home staff to ensure care plans are up to date and accurately reflect patients' care requirements. Ensure all documentation complies with organisational and regulatory standards. 6. Face-to-Face Duties: Undertake face-to-face visits to care homes as required, including obtaining patient observations and taking blood samples.
Build strong working relationships with care home staff and residents, ensuring a person-centred approach to care. Provide support and information to patients, families, and carers as needed. 7. Participation in MDT Meetings: Attend Multi-Disciplinary Team (MDT) meetings to contribute to patient care discussions.
The Clinical Care Co-ordinator will engage in both administrative and face-to-face duties, including supporting virtual ward rounds, maintaining care records, and participating in multi-disciplinary team (MDT) meetings. Key Responsibilities: 1. Processing Medication Requests: Manage and process monthly medication requests from the care home, ensuring accuracy and timeliness.
Liaise with care home staff, pharmacies, and healthcare providers to resolve any medication-related queries or issues. Maintain accurate records of medication requests and changes, ensuring compliance with relevant regulations and standards. 2. Administrative Duties: Record decisions made during virtual ward rounds, ensuring comprehensive and accurate documentation.
Maintain and update patient records, care plans, and other documentation as required. Manage communication streams, including emails, phone calls, and messages, triaging them to the appropriate person or team member. Provide administrative support for the team, including scheduling meetings, preparing agendas, and taking minutes.
3. Monitoring and Triage: Monitor various communication channels to ensure timely responses and follow-up actions. Triage incoming queries and concerns, directing them to the appropriate clinician or team member. Keep accurate records of all communications and actions taken for audit purposes.
4. Facilitating Service Improvement Projects: Assist in the planning and implementation of service improvement projects to enhance patient care and streamline processes. Collaborate with team members to identify areas for improvement and contribute ideas for change.
Support data collection and reporting for ongoing projects and initiatives. 5. Care Planning and Documentation: Complete and maintain hospital care plans and ReSPECT (Recommended Summary Plan for Emergency Care and Treatment) forms, ensuring they reflect the current needs and wishes of patients.
Work closely with clinicians and care home staff to ensure care plans are up to date and accurately reflect patients' care requirements. Ensure all documentation complies with organisational and regulatory standards. 6. Face-to-Face Duties: Undertake face-to-face visits to care homes as required, including obtaining patient observations and taking blood samples.
Build strong working relationships with care home staff and residents, ensuring a person-centred approach to care. Provide support and information to patients, families, and carers as needed. 7. Participation in MDT Meetings: Attend Multi-Disciplinary Team (MDT) meetings to contribute to patient care discussions.
Act as a point of contact for the MDT, providing updates and information as required. Assist in the coordination and follow-up of actions agreed during MDT meetings.
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£25,545 Basic / £29K - £32,500 per annum with on-call
Full Time, Permanent
Monday - Friday, 8:30 - 17:00
On-call one or two weeks per month @ £290 per week
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