Operations Manager
Fully Remote £40,000 + Benefits Our client is a full-service, face to face sales, professional fundraising agency running innovative, intelligent and creative campaigns for charities. An exciting new contract position is now available for an experienced Operations Manager£40,000 + Fully Remote + BenefitsOur client is a full-service, face to face sales, professional fundraising agency running innovative, intelligent and creative campaigns for charities.
An exciting new contract position is now available for an experienced Operations Manager, ideally with knowledge of the charity and fundraising sector, to manage the end-to-end administration of new supporters on behalf of various national and international charities.
Working fully remotely the successful candidate will have strong database experience with great communication and organisational skills. In addition, they will thrive on multi-tasking and hitting deadlines.Key Responsibilities
Managing the end to end back-end administration of new supportersEnsuring the fundraising sign up application is up to date and accurate
Compiling and sending reports detailing approved and unapproved supporters on a weekly basis
Compiling payment reports and invoices as well as reconciling these to the weekly reports sent to the clients
Liaising with 3rd party processors daily to ensure the end-to-end process runs smoothly
Helping creates and setup new clients on the fundraising application and internal CRM
Running and distributing payment reports for suppliers on a weekly basis
Ensuring the fundraising platform is kept up to date as well as answering any day-to-day queries from the suppliers
Reconciliations between BriteVox clients and suppliers
Being a point of contact for suppliers and the accountants regarding payment reports and deadlines
Being a point of contact for suppliers on the fundraising application
Assist the Head of Operations in key projects, managing data flows and processes.
Skills & Experience
Experience across CRM systems, specifically Evergiving would be desirableExtensive/advanced knowledge of Excel
Knowledge of Google dashboards
Experience working in or with charities
Minimum of 2 years’ experience in a similar role
Ability to work under pressure and meet organisational deadlines
A problem solver and “can do” attitude, as escalated issues will require solutions
This is a wonderful contract opportunity for an effective multi-tasker to join an ambitious and supportive team in a leading role ensuring our client’s long-standing reputation for service excellence is maintained.In addition to working within a highly supportive team, the successful applicant will enjoy an employee focussed benefits package, full remote working and a competitive salary based on experience.Please note this is a sabbatical cover role ending in Feb 2026. Apply now