Directorate Support Manager | Northern Care Alliance NHS Foundation Trust

A great opportunity has arisen for a full time Directorate Support Manager to join the Gynaecology Directorate.

You will assist the Division in the development and implementation of policy, business planning, business objectives and service developments and assist service leads in meeting performance management requirements of the services, including, RTT, cancer, Patient Flow, Sickness & Absence, quality and activity targets.

You will undertake specific project work as identified by the Divisional Team.

You will support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions andplan and monitor the use of the theatre lists to ensure maximum utilisation andwork closely with the Consultant team to manage capacity and demand.

You will assist in the investigation of complaints/incidents/PALS and maintain a flexible approach towards assisting in the general smooth running of the Department andsupport with patient flow by attending relevant meeting and escalating concerns.

You will ensure medical staff are compliant with mandatory training and take necessary action for those not compliant and ensure the weekend on-call planning rota is completed and disseminated appropriately, and any changes are escalated where necessary.

You will produce Business Plans as and when required, chasing these up to timescales and deadlines and assist the Directorate Manager with the management of the RTT and cancer performance validation and support the achievement of the RTT and cancer standards.

You will attend RTT and cancer performance meetings with directorate and clinical teams when required andsupport the tracking of patients and escalation of patient treatment in relation to delays in treatment.

You will liaise with the Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Directorate manager in a timely manner and collaboratively work up recovery plans.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.

By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careerswebsite: www.careers.northerncarealliance.nhs.uk

This advert closes on Monday 10 Mar 2025