Customer Engagement Specialist (Hiring Immediately)
EE Accrington Full-time
Where:** EE Accrington Contact Centre
**Salary: £23,504 (£12.05 ph)** rising to **£24,064 (£12.34 ph)** at 8months in role, plus **uncapped commission!**
**Start Date:** 25th November 2024
**Full Time:** 37.5 hours per week
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If you’re a confident talker who enjoys building relationships then this couldbe the role for you. Maybe you have a wealth of life experience, or maybe
negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a Household Advisor role with EE.
We’ll give you all the training and support you need so you’re ready to talkabout all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss the right
products for them. Using your experience to build genuine relationships and a
difference to our customers lives. Why not use your skills and join our
Household Team in Accrington?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to supportyou in being successful, meaning we’ll do everything we can to make sure you
don’t miss that appointment, or can look after your family in an emergency.
Just a few ways we’re doing this include giving you the opportunity to
schedule your own breaks and banking time, and the option of occasional home
working.
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**What’s in it for you?**- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 247 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
tailored training to help you build a lasting career. What are you waiting
for?
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