Porter (Waste Operative)
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO FUNDING
The post holder will provide and maintain a flexible, dedicated, comprehensive support service to departments of the
Health Board, under the direction of Portering Coordinator / Portering Shift Leader, enabling both clinical and non-clinicaldepartments to function effectively.
- Undertake a wide range of routine portering duties including moving and handling, in line with portering
the job training.
- Work as part of a team to provide an efficient portering services to the Health Board, contributing to first class
customer service to all users of the Health Board.
Main duties of the job
To transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed, chair, trolley etc.- transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal where
appropriate
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Planning and Design- To transfer patients, medical equipment and associated medical sundries as delegated by the line management by use of bed,
- transfer furniture and assist in relocating equipment during office relocations and or new developments, including disposal where
- Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service
Standards and induction training work towards attaining NVQ qualification.
Communication.- Use a degree of initiative and deal with routine enquiries under a wide variety of subjects and work practices and procedures. Staff
Supervisors are generally available for reference and all enquiries.
- Communicate effectively and efficiently with patients, visitors,
appropriate, in addition to face-to-face communication. Escort patients bereaved relatives to the mortuary as and when required
- Ensure that the expectations of service users are met through the compliance with the Portering Service standards.
- In the absence of supervisor to answer any telephone calls, recording details of requests for delegation by Portering Coordinator /
Shift Leader.
Operational- Distribute/collect and dirty linen / laundry (including soiled and infected) to designated locations
- Collect, transfer hospital refuse and controlled waste (including general, clinical, sharps boxes, limbs and cytoxic waste) to
- Transportation of controlled drugs in accordance with Health Board procedures and statutory guidelines.
- Transportation of patient’s meal containers.
- Collection and distribution of patients’ hospital notes, internal mail and sorting, franking of external mail in preparation for collection by an external provider.
- Collect, distribute and document specimens / bloods for pathology, as and when required, ensuring their security at all times.
- Provide the exchange, transfer of manifold and gas cylinders and document a record of the usage. Report any identifiable faults.
- Undertake driving duties using vans/ambulances
- Undertake hospital mortuary duties in the transfer and documentation of the deceased, and assist the police, ambulance and
- Assist in the search for missing patients
- Undertake patrol rounds locking up / unlocking of hospital doors and windows.
- In the event of the baby tag alarm being activated - assist in accordance with the hospital policy
- Participate in emergency procedures through compliance with portering training including:
- Fire
- Major incident
- Air ambulance
- Medical emergencies
- Daily receipt, collection sorting and delivery of general and medical stores.
- Assist ambulance crews in loading and off-loading of patients.
- Undertake cleaning and inspection for the safe operation of stretcher, wheelchairs and other portering equipment and be
Management, Training & Leadership
- Attend training as required to meet statutory and service needs within the Portering Service.
- Assist and provide guidance to newly appointed porters including demonstrating duties during the local induction phase, in
securely.
- Every employee is personally responsible for the quality of work, which they individually perform. It is their duty to attain the
provide an efficient quality service following on the job training and experience.
Finance and Budget
- Transport patients’ valuables / cash etc to admin department.
- Carry out any requirement within the duties applicable to the Data Protection Act 1998
Person specification
Knowledge
Essential criteria- Good standard of general education covering a number of topics
- Understanding of customer services within the hospital environment
- Fire Wardens Certificate
- Previous experience working in a portering role or role involving working with members of the general public
Qualifications
Essential criteria- Customer services training NVQ level 2 Knowledge of effective team working
- Previous experience within a hospital environment
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply.All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.