Senior Medical Secretary - Trauma & Orthopaedics

Stockport NHS Foundation Trust

In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

1. 5 hours per week

To provide an effective and efficient Senior Medical Secretary role to named Consultants within the Trauma & Orthopaedic service.

Main duties of the job

An exciting opportunity has arisen for a proactive and enthusiastic individuals to join the medical secretarial team in the Surgery, GI and Critical Care Division at Stockport NHS Foundation Trust.

As a team player you will be responsible for providing a full secretarial service to the Trauma & Orthopaedic service within the Division. The post holder will be required to use computerised systems such as Patient Centre (Patient Administration System) Advantis and the Big Hand Digital dictation system.

The successful candidate will have previous secretarial experience and will possess excellent organisation, communication, typing skills and the ability to work in a team environment.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

• To provide senior medical secretarial service directly to named Consultants.
• To ensure RTT (18 week pathway) status is recorded accurately and is up to date.
• To collate information for clinical audits if required.
• To undertake medical audio/copy typing duties including outpatient letters to General Practitioners and any other official correspondence i.e reports.
• Arranging appointments as required.
• Be responsible for arranging special tests requested by the Consultant or Junior Medical Staff.
• To be responsible for and collation of investigation results.
• Responsible for obtaining relevant investigation results from PACS and Intranet result service.
• To deal with day to day incoming mail, assigning priority and/or taking any necessary action without reference to Consultant staff if necessary and within remit.
• To ensure patient pathways are updated as appropriate.
• To respond to enquiries received from GPs and other Health Personnel, patients and relatives.
• To maintain patient records and track notes electronically in a manner acceptable to the Trust.
• Engage in the use of Evolve and all other electronic patient notes system.
• To observe absolute confidentiality of all information obtained in the course of your work.
• To liaise with Health Records/Appointments staff regarding outpatient clinic numbers, urgent appointments and Consultant/Junior Medical Staff annual leave.
• To actively participate in the introduction of and use of information technology.
• To cover, as practical, other secretarial team members absences.
• To undertake any other duties as may be required as appropriate by the Consultant or line manager in accordance to the needs of the service.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person specification

Know

• Microsoft Word
• Admin Ex
• Medical Terminology

• PAS
• Digital Dictation
• Patient pathway management

Experience

• Secretarial Experience
• Working as team
• Confidentiality

• NHS Experience
• Advanced Keyboard skills

Skills

• Communication skills
• Ability to prioritise
• Reliable

• Problem Solving

Work Related Circumstances

• Flexible
• Positive Approach to work

Education

• RSA or Experience
• 5GCSE or experience

• AMSPAR
• NVQ

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application.

From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

Use of Artificial Intelligence (AI)

Over‑reliance on AI can reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone.

Please note that we monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.