[ref. k59874917] Group, Conference and Events Planning Executive - Woking
Get ready to be part of something truly extraordinary at the new Hilton Woking . Taking a leading role in Woking's Victoria Square redevelopment. Join us on our journey as we foster a unique team culture, become an integral part of the community, and embrace sustainable practices in everything we do.
Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy breath-taking views at the chic Sky Bar, LOFT.The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high-performing team committed to delivering the ultimate guest experience across all areas of our business.
A WORLD OF REWARDS- Yearly Salary of £25,000 and eligible for sales incentive up to 20% of annual salary
- Uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
- Travel -We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community, you can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. By choosing sustainable commuting options, you not only contribute to a greener planet but also inspire others to join in creating a more eco-conscious and vibrant community.
What will I be doing?
As Group, Conference & Events Planning Executive you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The GC&E Events Planner will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
- Assist clients in planning their events to an excellent standard
- Responsible for communicating with clients on a daily basis with any queries and anticipating their needs. Providing guidance and expertise on services to enhance the guest experience.
- Build strong relationships with customers to fully understand and materialise their needs
- Working with the GC&E Sales team and the Operational teams to ensure seamless communication from start to finish of the client’s event
- Continuously updating the system with all booking details and communication activities
- Enjoy working as part of a sociable team
- Work independently, take ownership and drive own bookings
- Arrange and carry out Hotel show rounds and client meetings
- Handling the complete enquiry and planning process from start to finish including receiving and customising proposals
- Excellent organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- Strong level of IT skills including ability to learn different computer systems
- Proficient in Outlook and Microsoft Office
- Excellent grooming standards
- Demonstrated previous experience working in an event planning environment
- Strong attention to detail
- Resilience and ability to thrive even in high pressure situations
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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