Cash Collector
London
Overview:
Are you a detail-oriented, customer-focused individual with strong Excel skills? We’re looking for a Cash Collector to join our team!
About Us
We are a dynamic and fast-growing company, committed to maintaining excellent client relationships while ensuring the timely collection of outstanding payments. Our team is passionate about driving financial success, and we’re looking for someone who shares our enthusiasm for delivering exceptional results.
The Role
As a Cash Collector, you’ll play a vital role in maintaining our cash flow by ensuring that all invoices are collected on time. You’ll be responsible for contacting clients to resolve payment issues, negotiating settlements, and keeping accurate records of collections activities.This role requires someone with excellent attention to detail, a strong customer-centric mindset, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities:
- Contact clients regarding outstanding invoices and secure timely payments
- Handle payment disputes, identify issues, and collaborate with internal teams to resolve them
- Maintain accurate records of collections activities and account statuses
- Provide excellent customer service, building strong relationships with clients
- Regularly update reports using Excel, tracking payment progress and outstanding amounts
Qualifications:
- Strong customer service and communication skills
- Excellent attention to detail with a proactive approach to problem-solving
- Proficiency in Excel for managing reports and tracking data
- Ability to multitask and prioritize effectively in a fast-paced environment
- Previous experience in collections, credit control, or a related field is desirable but not essential
What We Offer
£26,000 + quarterly bonuses + end of year bonus 10-20%- Opportunity to work in a supportive and collaborative environment
- Career development opportunities within a growing organization
- Hybrid working options available
Leatherhead, 18 mi from London
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