Medical Secretary | Essex Partnership University NHS Foundation Trust
An opportunity has arisen for a Medical Secretary for Community Paediatrics Consultant based at the Lighthouse Child Development Centre.
You will be the designated Medical Secretary to consultants and support in both their Community paediatrics roles.
We are looking for a highly motivated, enthusiastic individual to work within our service,shouldbe confident, able to demonstrate goodand organisational skills, along with a flexible approach to duties.The applicant should be able to demonstrate an interest to learn new skills.They should also hold relevant secretarial / word-processing qualification and ideally have previous NHS / medical experience.
You should have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads.
You will be the first point of contact for GPs, consultant colleagues, nursing, admin and other hospital staff, patients, relatives and outside agencies. You must be a team player. You will provide professional and efficient secretarial and administrative support to the consultants and medical team.
The post holder will provide professional and efficient secretarial and administrative support to the Consultant Community Paediatricians within the medical team.
There may be on occasion, a requirement to carry out other tasks; this will depend on factors such as workload and staffing levels:
- Write accurate letters and reports using audio and copy typing for all members of the medical team.
- Liaise with external agencies such as hospitals and community services, and ensure referrals are processed efficiently.
- Maintain an accurate referrals database.
- Scan, process and code, workflow of all incoming patient correspondence from hospitals and other organisations. e. Input data into the patient’s healthcare records as necessary.
- Process referrals using the electronic referral system (ERS).
- Answer incoming phone calls. Transfer calls or deal with the callers requests appropriately. Carry out system searches.
- Support all clinical staff with general administrative tasks.
- To process online queries and e-consultation requests.
- To help organise division specific clinics and liaise with outside agencies to achieve this.
- The post holder must apply a high degree of confidentiality to all of their work.
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank- This job description is not intended to be an exhaustive list of the duties and responsibilities of the post and the post-holder may be requested to carry out any other duties, which are appropriate to their post and banding. The post may change over time to meet organisational requirements and the job description may be changed after consultation with the post-holder at any time.
- To become an effective member of the Medical Secretariat, developing productive working relationships with other members of the team, developing and demonstrating a sound understanding of the aims and business activities of the Trust.
- To work flexibly to provide efficient, high quality secretarial, administrative and support services to the Consultant Community Paediatrician and their medical colleagues as required and to maintain office cover.
- To produce documents such as clinic letters and discharge summaries. Clinician’s reports, general correspondence, minutes and presentations, etc., using audio, shorthand or copy typing skills as required.
- Process case-notes of patients discharged from paediatric caseloads; follow through ongoing care plans as indicated in reports. Allocate notes to relevant clinician or ensure that any standard letters are completed as appropriate. Where standard letters have been generated, ascertain from reports whether any supplementary letter/action is required and deal with appropriately.
- To ensure that follow up appointments or referrals to other specialties are arranged where necessary.
- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
- To manage and prioritise own workload appropriately, frequently under pressure, without supervision.
- To react quickly to urgent situations in order to coordinate an excellent service to patients/their carers, health professionals and other professional bodies.
- Excellent communication skills are vital: good relationships need to be established and maintained with other medical/professional staff (other external doctors) involved in Paediatric care in order to ensure that these personnel engage in taking action where there is an urgent situation requiring their input.
This advert closes on Thursday 20 Feb 2025