Data Quality Assistant

Job overview

Data Quality Assistant -Band 3 - Fixed term or Secondment opportunity available until the end of March 2026.

An exciting opportunity has arisen to join the Data Quality Team as a Data Quality Assistant. In this role, you will play a key part in ensuring the accuracy and integrity of our data. The Data Quality Team is responsible for implementing robust processes to guarantee high levels of accuracy in data capture, assignment, and validation.

As a Data Quality Assistant, you will be at the forefront of validation efforts, including tasks such as waiting list validation and reviewing SMS text responses. Your work will directly contribute to ensuring that our waiting lists remain current and accurate.

The Data Quality Team operates within a broader department that includes the Contact Centre and Patient Access Team. Our team comprises Data Quality Assistants and Facilitators, all working closely together to enhance the quality of data across a range of digital systems used within the Trust.

Main duties of the job

You will work with the data quality facilitators to implement processes to ensure that data is recorded accurately by clinical and administrative teams.

Tasks will include waiting list validation and reviewing SMS text responses. Your work will directly contribute to ensuring that our waiting lists remain current and accurate.

As a member of the Data Quality Team, you will also be providing advice and guidance to managers and clinical teams across the Trust on data quality or escalating up to the data quality facilitators.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

• Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2^nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

1. day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person specification

Qualifications

• GCSE’s including English and Maths
• Knowledge acquired through practical experience or qualification such as basic level of Certificate of Technical Competence (IHRIM), HNC in Business administration or equivalent
• ECDL or equivalent

Experience

• Experience of working with in a health or social care records or information management environment
• Experience of using electronic patient record systems

Knowledge

• Knowledge of records management and the NHS Records Management Code of Practice
• Knowledge of paper and electronic patient record systems and patient administration systems
• Knowledge of Health Records policies and procedures including Data Subject Access, Confidentiality and Protection of Personal Information
• IT literate with working knowledge of Microsoft Office applications

Skills

• Good interpersonal skills and influencing abilities.
• A good level of literacy, numeracy and written and verbal communication skills
• Interpretation, data collation and report writing
• Management skills including human resource and budgetary skills
• Keyboard skills
• Works as a member of a team

Other

• Excellent inter-personal skills, good team player.
• Willing to undertake personal development
• Flexible working hours
• Ability to travel across the areas covered by the Trust
• Ability to handle unreceptive reactions to information compliance issues
• Drive, enthusiasm, commitment and resourcefulness
• Team player with a focus on achievement of corporate goals
• Lateral thinking
• Problem solver
• Analytical
• Promote equality and value diversity
• Develop a culture that promotes equality and diversity.

• Clean driving licence