Care Coordinator

Job Overview* We are seeking a dedicated and compassionate Care Coordinator to join our team. The Care Coordinator will play a vital role in ensuring that patients receive the highest quality of care by facilitating communication between patients, families, and healthcare providers.

This position requires strong organisational skills and the ability to manage multiple tasks efficiently in an office environment.

• Serve as the primary point of contact for patients and their families, addressing inquiries and concerns with empathy and professionalism.
• Coordinate patient care by scheduling appointments, follow-ups, and necessary referrals to specialists.
• Maintain accurate and up-to-date patient records, ensuring compliance with confidentiality regulations.
• Collaborate with healthcare professionals to develop and implement individualised care plans tailored to each patient's needs.
• Monitor patient progress and communicate updates to relevant stakeholders, including family members and healthcare teams.
• Assist in the management of office operations, including maintaining supplies and managing correspondence.
• Provide support in the development of educational materials for patients regarding their care options and resources available.

• Previous experience in a healthcare or office setting is preferred but not essential.
• Strong organisational skills with an ability to prioritise tasks effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with a focus on providing exceptional customer service.
• Proficiency in using office software applications (e.g., Microsoft Office Suite) is desirable.
• A compassionate approach to patient care, demonstrating empathy and understanding towards diverse populations.
• Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.

If you are passionate about making a difference in the lives of others and possess the necessary skills, we encourage you to apply for this rewarding position as a Care Coordinator.