Part Time Data Administrator
Overview:
Join Us and Make a Difference!
At Change Grow Live (CGL), we’re more than just a leading national charity—we’re a team of passionate individuals dedicated to transforming lives. We combine evidence-based practices with compassion to create services that empower people and are deeply rooted in the local community.
Now, we’re excited to launch our new Birmingham Specialist Smoking Cessation Project, and we’re looking for a dedicated part-time Data Administrator to join this new team. In this role, you will play a crucial part in supporting the operational success of the service, ensuring that accurate data collection, efficient administrative processes, and robust reporting systems drive the delivery of high-quality, impactful support.
Hours: 18.75 hours per week.Actual Salary: £12,538.50
Contract Type: This is a Fixed Term Contract until 31st March 2026, with the possibility of extension.
- Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities:
What You’ll Do
As a Data Administrator, you will play a key role in keeping our operations organised and efficient. Your attention to detail and administrative support will help ensure the smooth running of the Smoke-Free Service, contributing to its success and positively impacting the lives of those we support.
Key Responsibilities:
- Support the Management Team by maintaining efficient administration, IT, and telecommunication systems.
- Be the go-to person for all data-related matters, providing clear advice, reports, and information.
- Manage an electronic filing system to ensure client data is organised and accessible.
- Maintain accurate and comprehensive client records and data collection.
- Assist in the development and upkeep of Quit Manager, our specialist data system.
- Collate and submit regular data and performance reports to support service goals.
- Handle calls and correspondence from service users, external agencies, and staff with professionalism and empathy.
- Actively contribute to the monitoring, evaluation, and improvement of the service.
- Engage with service users to gather feedback for ongoing service development.
About You
You excel in a fast-paced environment, bringing strong organisational skills and a passion for making a difference. You’re detail-oriented, proactive, and thrive on ensuring everything runs smoothly behind the scenes.
What We’re Looking For
As a Data Administrator, you will:
- Support Operational Efficiency: Work closely with the Management Team to ensure that administrative, IT, and telecommunication systems are effective and efficient.
- Deliver Clear Communication: Provide advice, information, and reports in a clear and concise manner through the most appropriate channels.
- Maintain Accurate Records: Keep detailed and comprehensive records of client data, ensuring accuracy and compliance at all times.
- Be the Data Go-To: Act as the primary contact for all data-related matters, handling regular and ad hoc data requests.
- Organise Data Systems: Manage an electronic filing system to keep client information well-organised and easily accessible.
- Support Quit Manager Development: Assist in the development, servicing, and maintenance of the Quit Manager system to streamline service delivery.
- Collaborate on Reporting: Work with the Senior Advisor and wider team to collate and submit accurate monthly and quarterly data and information reports.
- Handle Inquiries with Care: Ensure all telephone calls from agencies, clients, and colleagues are handled promptly, courteously, and directed to the appropriate personnel when necessary.
- Drive Service Improvements: Contribute to monitoring and evaluating the service offered to clients, ensuring service user feedback informs ongoing developments.
This role is perfect for someone who thrives on supporting a team, ensuring efficient processes, and contributing to a service that makes a real difference in people’s lives.
What We Offer
Joining CGL means being part of a supportive and inclusive workplace where your contributions are valued. We provide opportunities for growth, development, and a range of benefits:
- 25 days of annual leave (plus bank holidays), increasing annually for first five years. (Annual leave is pro-rated for part-time roles).
- Wellness Support: Paid weekly wellness hour (pro rata), access to a wellness hub, and Employee Assistance Programme.
- Flexible Working: Work arrangements that suit your needs.
- Pension Scheme: Contributory pension to plan for your future.
- Discounts: Access to exclusive deals on shopping, cinema, holidays, and more.
- Training & Career Progression: Opportunities to grow your skills and advance your career.
- Refer-A-Friend Scheme: Earn rewards for introducing friends to the team.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please Note: If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Salary Range (pro rata if part time): CGL SPOT (19) (£25,077.00 - £25,077.00)
ILW / OLW /Fringe: N/A - Outside London Weighting Area
Closing Date: 4/5/2025
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Tanya McGougan | tanya.mcgougan@cgl.org.uk
: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.