Retail Catering Chef

We are actively promoting flexible working options, helping you to manage a work / life balance

Job overview

The role of Retail Catering Chef is to work in conjunction with the kitchen and front of house teams to provide a high quality, helpful and courteous service to patients, visitors and staff.

To include the preparation and cooking of food using fresh ingredients or ready cooked products including the service and presentation of breakfast, lunch, dinner and hospitality menus.

The post holder will ensure all work undertaken is in line with health, safety, security and Trust policies and procedures whilst maintaining a healthy, safe and secure working environment.

Main duties of the job

Budget -The post holder will have no direct budget responsibilities. They will ensure stock controls and rotation procedures are maintained. Assist with stock ordering, receipt of stock from deliveries and catering stores.

Staff - The post holder will have no direct staff responsibilities. They will be expected to provide on the job training of new starters when required. This includes food preparation cooking methods, patient dietary needs. Provide training to new and current catering staff

Policy - The post holder will be responsible for ensuring that their duties are carried out in line with all relevant UHL Trust policies together with National HACCP guidelines.

• It is expected that the post holder will liaise with:
• Retail Catering Facilities Manager
• Commercial Services Manager
• Retail Catering Managers
• Back of House staff
• Patients, clients and UHL staff

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

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Detailed job description and main responsibilities

The post holder will prepare, cook and present food for patients, staff and visitors at breakfast, lunch, dinner and hospitality services following the agreed recipes and standards set by the Trust and will ensure that all work undertaken is in line with Trust and legislated health, safety and security policies and procedures

Whilst maintaining a healthy, safe and secure working environment, as a Retail Catering Chef you will:

• Assist the Back of House Supervisor with menu planning and menu development.
• plan the production of special diets in accordance with standard recipes as advised by ward-based teams and Trust Dieticians on request.
• Advise staff/ patients/ clients of menu changes and dietary information.
• Provide competent advice to patients/ staff and visitors on allergy and food intolerance queries.
• carry out all tasks with due regard to Health and Safety, food safety regulations and all legislation.
• to plan and prioritise cooking methods, time and procedures and recognising new menu or menu changes at short notice.
• ensure that your area of work is clean and tidy at all times.
• ensure correct materials and methods are used at all times and that all equipment is kept clean and in good working order.
• report faulty machinery/equipment immediately.
• ensure utilisation of food, materials and equipment is carried out in an efficient manner.
• ensure all food goes out to patients, visitors and staff at agreed times.
• ensure that the correct use of the recipe file and assisting in its review and compilation is carried out as required.
• accurately record all food wastage and report to Back of House Supervisor or Retail Catering Manager as applicable
• check dates on food and dispose of any food which has expired its use by or best before date.
• complete and record all cleaning and temperature records as required.
• assist the Back of house Supervisor or Service Manager in identifying staff in need of support to ensure they are able to carry out their role effectively.
• assist the Back of house Supervisor and Retail Catering Manager in the delivery of day-to-day objectives and targets for the retail catering service.
• develop and maintain effective working relationships within the Trust.
• deal with any incidents or complaints received speedily and effectively.
• act at all times in a professional manner, providing a helpful, friendly and welcoming service and environment.
• maintain a clean, neat and tidy appearance, complying with uniform and hand care guidelines and high standards of personal hygiene.
• Individual would need to operate within the health, hygiene, food preparation and cooking procedures.
• participate as required, in regular team meetings, performance reviews, toolbox talks, return to work discussions and co-operate with accident and other investigations.
• engage in the process to identify personal development and training needs and attend agreed training programmes.
• report immediately, to the line manager and/or other appropriate person any faults or defects to Trust equipment or premises, especially those which could be dangerous.
• complete and record all cleaning and temperature records as required.

This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.

You will be required to maintain compliance with all statutory and mandatory training requirements.

Person specification

Equality, Diversity and Inclusion

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their needs.

Training & Qualifications

• NVQ Level 3 or equivalent qualification and knowledge for special dietary requirements acquired through training and experience to diploma or equivalent level.

• Intermediate 3 Food Hygiene IOSH Working Safely or working toward

Experience

• Relevant industry experience of successfully working in a retail catering services environment (public or private sector) at a similar level. 2 Knowledge of HACCP 2 Experience of working as part of a team

• Industry experience in health care kitchen environment &/or Experience of working in a public sector environment 2 Knowledge/previous experience of Health and Safety Legislation: The Food Act 1990 Food Hygiene Regulations 1995

Analytical and Judgement skills

• Well-developed IT literacy, particularly word processing and excel spreadsheets.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Communication and relationship skills

• Demonstrable good interpersonal and communication skills.

Skills

• Highly skilled in the use of specialised chef equipment i.e., knifes for filleting, butchering etc.

Planning and organisation skills

• Have a good standard of the English language both written and oral 2 Structured approach to working. Ability to prioritise own and work of the team effectively. (Team player) Ability to focus on priorities and deliver within planned timescales. Adaptable and flexible to deal with competing service demands. Ability to perform and deliver under pressure of deadlines. Ability to work unsupervised

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.