Practice Operations Manager
Michael Page Coleshill
About Our Client
A leading GP Practice in the Coleshill area who are part of a PCN consisting of 6 Practices
Job Description
• Working with the Admin, Triage and Reception Team Managers to streamline processes and deliver high quality customer service to patients
• Work closely with the Practice Manager, Management Team and Partners on projects
• Deal with incoming queries relating to operational matters
• Be responsible for on site queries from practice staff
• Monitor, report and take action to ensure the practice achieves targets ie QOF, IIF
• Deal with non-clinical complaints
• Organise rota, appointment system and approving annual leave
• Line management of social prescribing team
• Social media and work with IT to keep website up to date
• Quarterly patient newsletter
• Lead on PPG
• Run patient surveys and collate data to feedback to the partners/management team
The Successful Applicant
• Experienced Practice Operations Manager within a GP Surgery or PCN
• Management experience
• Confident in dealing with complaints
• NHS knowledge/background
• Understanding of general practice standards ie GOF
• Main site is Coleshill but flexible with location to visit the other PCN sites if required
What's on Offer
• Permanent contract
• Full Time 37.5 hours/Week (Part time will be considered)
• £30-35k pa based on Full Time Hours
• Start ASAP
A leading GP Practice in the Coleshill area who are part of a PCN consisting of 6 Practices
Job Description
• Working with the Admin, Triage and Reception Team Managers to streamline processes and deliver high quality customer service to patients
• Work closely with the Practice Manager, Management Team and Partners on projects
• Deal with incoming queries relating to operational matters
• Be responsible for on site queries from practice staff
• Monitor, report and take action to ensure the practice achieves targets ie QOF, IIF
• Deal with non-clinical complaints
• Organise rota, appointment system and approving annual leave
• Line management of social prescribing team
• Social media and work with IT to keep website up to date
• Quarterly patient newsletter
• Lead on PPG
• Run patient surveys and collate data to feedback to the partners/management team
The Successful Applicant
• Experienced Practice Operations Manager within a GP Surgery or PCN
• Management experience
• Confident in dealing with complaints
• NHS knowledge/background
• Understanding of general practice standards ie GOF
• Main site is Coleshill but flexible with location to visit the other PCN sites if required
What's on Offer
• Permanent contract
• Full Time 37.5 hours/Week (Part time will be considered)
• £30-35k pa based on Full Time Hours
• Start ASAP
Michael PageBirmingham, 9 mi from Coleshill (Warwickshire)
About Our Client
Our client is a leading main contractor with a portfolio of key projects and a strong order book moving forward.
Job Description
The Operations Manager will be responsible for multiple projects encompassing planned & capital...
DefinitiveBirmingham, 9 mi from Coleshill (Warwickshire)
Training Delivery Operations Manager - Construction, Birmingham, £60-65K + Car Allowance + Bonus, family healthcare, pension. You should have strong Project Management, managing complex projects in the construction sector, ideally with training...
PertempsKettering, 42 mi from Coleshill (Warwickshire)
Job Title: Operations Manager
Location: Kettering, UK
Hours: 37.5 hrs per week
Salary: Up to £45,000.00
Pertemps in Kettering are recruiting for an Operations Manager for our advanced...
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