Operations Service Delivery Graduate - Veolia
Location: London Rotational
Programme Duration: 2-year programme
Candidate shortlisting will take place on w/c 28th October and assessment days will take place between w/c 4th and 11th of November 2024.
Please note the working hours for this role will be either 6:00am till 2:30pm or 8:30am till 5:00pm
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
Through our graduate programme you'll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.
What we can offer you;- 25 days of annual leave
- Ongoing training and development opportunities, allowing you to reach your full potential
- Access to our company pension scheme
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
- Discounts on everything from groceries to well-known retailers
- One paid days leave every year to volunteer and support your community
Graduate Programme;
During this programme, you'll gain valuable insight into our services and strategic projects and we'll help you to further develop your skills and knowledge so that you can succeed in your career. You'll also join our graduate network and receive our continued support throughout.
We're strong believers in continuous development here at Veolia and actively encourage and support everyone to keep going after you finish the programme.
What you'll be doing;
You will be working in a busy operational depot that manages the waste collection from residential contracts Over the course of the 2 years you will be learning all the skills and knowledge to become a Service Delivery Manager.
People- Ensure the safety and well-being of employees
- Learn to lead the team and maintain a visible presence for employees on site and on the rounds
- Champion inclusion in the workplace and maintaining employee engagement
- Learn how to implement people management processes and procedures in line with company policy
- Ensure training and competency checks are in place for all roles
- Oversee day to day stock management, traffic management and management of all operational areas
- Monitor operational and safety performance, follow up on complaints, problem solve for operational challenges.
- Delivery of a first time collection culture and all contractual performance KPI's
- Learn to lead our people and assets to deliver / exceed service expectations
- Develop an excellent day to day relationship with client officers and residents, built on trust and service delivery
- Support the wider team as and when needed
- Identify, propose and justify potential improvements to plant and equipment
- Investigate safety incidents, under performance and disciplinary incidents and deliver reports.
- Degree level qualification in environmental sciences, engineering or Business Management (to be achieved by Sept 2025)
- Excellent communication and written skills
- Eager to learn and passionate
- Creative problem solving and a passion for trying new ideas
What's next?
Before we can progress your application to the next stage, you'll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience.If you're successful following this, we'll then invite you to attend one of our virtual assessment days.
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as the Top 10 Very Big Organisation to work for two years in a row!
This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
We therefore welcome and encourage all candidates who meet the minimum requirements to apply.