Regional Support Manager
This secures and improves the economic well-being and stability of the UK. It also helps create tens of thousands of jobs every year.
DBT is expanding its presence outside London under the cross-Government Places for Growth programme, bringing the department closer to the communities and businesses we serve across the UK. This expansion is focused on six non-London Hubs in Belfast, Birmingham, Cardiff, Darlington, Edinburgh and Manchester.
We are now looking to appoint a Regional Support Manager (RSM) role to support growth at our Belfast Hub.
RSMs help to ensure all DBT Hubs across the UK are great places to work, with consistent, high-quality support from across the department’s corporate services. The successful postholder will work across DBT teams to manage on-site operational priorities, resolve issues as they arise, and promote continuous improvement.RSMs also work closely with local Hub leadership, ensuring we grow stable, inclusive communities which remain connected with the wider department.
RSMs work as part of an expert team covering all six DBT Hubs outside London, with one RSM assigned to each Hub. RSMs also provide support for smaller DBT offices near to their assigned Hubs. Within the RSM team, all RSMs are expected to share experiences and improvements which may be rolled out to locations across the department’s UK footprint.
RSMs sit within DBT’s wider Places for Growth team, but also work closely across DBT Corporate Services as well as with partner departments across Government.- Manage on-site operational priorities, e.g. maintaining and sharing location-specific communications and guidance, filling key office management responsibilities, assisting in the coordination of VIP visits or local events, and supporting local leadership to oversee the correct use of on-site facilities. Adopt a proactive, problem-solving approach to ensuring DBT Hubs are consistently great places to work.
- Act as a visible representative for DBT corporate services at your Hub. This will include actively engaging staff to understand their support priorities and working with corporate service teams to develop sustainable solutions.
- Work closely with local site leadership and key partners across Government, including the Government Property Agency and other Government departments as required.
- Work closely with other RSMs, other corporate services teams and the G7 Location Stakeholder Lead to agree priorities and share lessons learnt.
- Contribute to corporate services reporting mechanisms, providing regular updates on operational achievements, challenges and opportunities.