Customer Support Technician
Expert Employment Buckingham Full-time £163 - £28,000/year
Automotive, vehicle testing, telemetry, customer serviceWe are looking for a proactive and technically skilled Customer Support Technician to join a growing team and provide first-class support to clients across a diverse product range. You will be the first point of contact, helping resolve technical issues, offering product guidance, and ensuring customers receive exceptional service.
What You will Do:
Provide technical support via phone, email, or in personTroubleshoot software, hardware, and application issues
Escalate complex problems to relevant technical teams
Document support cases and maintain accurate records
Assist with product testing, sign-off, and releases
Share insights with internal teams to improve user experience
Create sales quotations and provide pre-sales technical support
Key Skills:
Experience in technical customer support ideally in a tech environmentExcellent communication skills and a polite phone manner
Logical, methodical troubleshooting approach
A strong customer-first attitude and team spirit
Full, clean UK driving licence
Basic electronics understanding
Benefits:
Profit-related bonusPrivate healthcare package incl 24/7 GP, physio, mental health support
Enhanced pension and share option scheme
25 days holiday + bank holidays
Cycle to work and EV salary sacrifice scheme
Holiday purchase option
Free EV workplace charging
Expert EmploymentBuckingham
Automotive, vehicle testing, telemetry, customer serviceCustomer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle...
Expert EmploymentBuckingham
Automotive, vehicle testing, telemetry, customer serviceCustomer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry with experience of vehicle...
Expert EmploymentBuckingham
Automotive, vehicle testing, telemetry, customer service, OEM automotive, technicianCustomer Service Technician required to provide telephone, e-mail and video support to global customers.
Required skills
OEM Automotive or Motorsport industry...