[ref. d04496204] Assistant Care Co-ordinator

Job overview

We are recruiting for a full time (37.5 hours per week) Assistant care- co-ordinator to support care provision and patient flow in our Intermediate Care Service in Cambridge.

You will work across the county wide Intermediate Care Service supporting colleagues based in our South teams primarily . You will be able to work flexible shifts patterns within our core service hours of 7am to 10pm, 7 days a week. Shifts in early and late patterns will be required to cover service 7am - 10pm, including weekends and bank holidays.

The vision of the service is to provide outstanding, patient focused, community based health care and therapy, optimising peoples potential to achieve their goals by supporting earlier discharge from hospital as part of the Home First model.

Main duties of the job

The job role is to assist the Care Co-ordinators within the Intermediate Care Service who will supervise and support the post holder to ensure referrals are managed in a timely and safe manner

The job is focused on receiving new referrals into the relevant Intermediate Care Service, and assisting to co-ordinate and organise packages of care delivered by the local Intermediate Care Service to support patients living in the community.

To work closely with the relevant Intermediate Care Service’s Team Lead and senior therapy staff to promote an multi-disciplinary approach to management of patient care.

To work collaboratively with colleagues across the social care, health and the third sector to provide patient centred, integrated care.

Working for our organisation

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Detailed job description and main responsibilities

Please confirm in your application that you meet the specified criteria.

• To communicate with both external health care professional and referrers, private care agencies, local authority staff and services Senior Care Coordinator to seek clarification and communicate the requirements and arrangements for all patients referred to the local Intermediate Care Service.
• Identify the need for and ensure the timely onward transfer of information for referrals who require comprehensive needs assessments by other members of the Intermediate Care Service.
• Ensure that necessary patient information supporting the monitoring of all intermediate care referrals is recorded in an accurate, consistent, and timely manner.
• Maintain daily data bases of all new, current and patients waiting Intermediate Care Services including the current pathway the patient is on, date of entry to pathway, allocated intermediate care staff, date of review, date of discharge and services required on discharge.
• Assist with monitoring the progress of referrals and ensure any subsequent reviews are initiated and completed.
• Support the reporting requirements of the service as requested by the care co-ordinator and team leader.
• Ensure any data that is used and managed with line with Trust Information Governance and Information Security policies.
• Where required, to cover face to face care calls with patients.
• To attend patient’s homes to complete staff supervision.
• To provide cover across service operation hours from 7am-10pm including weekends and bank holidays.

• DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Person specification

Education / Qualification

• Evidence of a good standard of general education/GCSE or equivalent
• Evidence of ability to study
• Willingness to undertake training to meet competency framework
• Evidence of relevant short course and in-service training
• NVQ Level 3 or equivalent

• To have completed recent care certificate or be committed to complete on employment
• Knowledge of specific patient conditions, types of therapy intervention acquired through training and experience

Experience

• Experience of undertaking of administration work in a community setting

• Experience in staff development, such as assessments or practice supervision
• Related experience of working in a rehabilitation/Reablement or healthcare environment with older people
• Experience in line management of staff.

Skills and Abilities

• Standard keyboard skills and ability to communicate through IT using packages such as Word, Office
• Ability to organise groups of carers to deliver care in patients' homes
• Excellent communication skills
• Ability to work well autonomously as well as part of a team

• Knowledge of CPFT and local health, voluntary and social services
• Experience of working with SystmOne

Knowledge & Understanding

• Good knowledge of Health and Safety legislation and safe working practices
• Accepts responsibility for own workload
• Recognises the limits of own authority within the role

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people’s mental health services;
• Children’s community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.