Customer Service & Sales Administrator

About Our Client

This organisation is a leading player within the retail industry, still growing rapidly at around 40% year on year. With a focus on innovation and quality, the company has a strong reputation for inclusivity, quality and affordability.

• Research new leads and identify business opportunities to drive growth.
• Maintain strong relationships and communicate effectively with customers regarding account management.
• Handle customer inquiries, process sales orders, and manage databases efficiently.
• Foster effective communication with colleagues and management within the office.
• Attain a proficient understanding of all product ranges to support customer interactions.
• Manage general office tasks, including updating databases, data handling, and meeting deadlines.
• Consistently represent the brand professionally in all customer and internal interactions.

The Successful Applicant

A successful Customer Service & Sales Administrator should have:

• An background in Business Administration, Sales, or a related field.
• Ideally experience within the beauty industry.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative capabilities.
• Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.

• An estimated salary range of £26,000 - £28,000 per annum.
• A supportive and collaborative company culture.
• Opportunities for professional development and growth within the retail industry.