Client Services Administrator

Client Services Administrator

Taskmaster are currently recruiting for a Client Services Administrator for our client based in Milton Keynes.

• Operator’s Licence compliance.
• Deputise for Senior Traffic Dispatcher when required.
• Driver engagement (de-brief and ad hoc meetings).
• Process and manage customer service request logs.
• Investigate service failures and action the appropriate corrective action.
• Action out of positions and update photos taken by drivers on the system.
• Liaise with Workshop, driver, and Operations regarding all defects.
• Process and manage the Overweight Vehicle Report.
• Manage Hazard & Near miss reports to successful resolution.
• Action disposal ticket entries.
• Tachograph download from vehicle(s).
• Full root cause investigation and follow up documented process for driver’s infringements.
• Service failure investigation and remedial actions to correct.
• Disposal ticket investigation/audit.
• Vehicle defect reporting.
• Driver debrief daily audit.
• Driver’s Hours infringements management,
• Workshop meeting.
• PPE management.
• Investigate and reduce vehicle misuse.
• Full wheel torque compliance.
• Contribute to improving Operational budget costs.

Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)

Please apply for details.

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy.