Senior Medical Secretary

apartmentBetsi Cadwaladr University Health Board placeWrexham calendar_month 
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.

Job overview

Applications are invited for the position of a Band 4 Medical Secretary within the busy Rehabilitation Services, based in Wrexham.

It is essential that applicants hold the relevant qualifications as per the person specifications, previous medical secretarial experience would be desirable as would a high level of audio typing skills and a good telephone manner.

The successful candidate must have a good understanding of MS Office applications including Word, Outlook and Excel.

The post is a job share.

Main duties of the job

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines whilst producing work to the highest standards.

The post holder must also have the ability to work both independently and as part of a team, using discretion, judgment and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway.

To maintain the office organisation and monitor the workload related to the administration team.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • NVQ Business Administration L3 OR equivalent experience
  • City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration OR equivalent Medical Secretary Experience
  • Knowledge and ability to use Microsoft Office applications
  • Qualifications in Medical Typing OR equivalent experience
Desirable criteria
  • NVQ Level 3 Customer Service
  • Knowledge of Community Rehab Team Service

Experience

Essential criteria
  • Experience of working as a Medical Secretary
  • Experience of organising workload and people
  • Experience of Diary Management
  • Ability to organise & prioritise own workload
  • Ability to maintain confidentiality
Desirable criteria
  • Previous NHS Experience

Aptitude, Abilities and Values

Essential criteria
  • Ability to prepare and take minutes
  • Excellent Communication, Customer Service and Team working skills
Desirable criteria
  • Ability to produce reports
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

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