Litigation Support Analyst

Overview:

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Litigation Support team in our London office as a Litigation Support Analyst.

Hours:

Our standard office hours are 9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs of the business.

We are open to the candidate working a shift pattern or starting and finishing earlier or later if desired, by mutual agreement.

Responsibilities:

• The Litigation Support Analyst will work within the London Litigation Support team, providing support to the Litigation Support Manager and to individual Mayer Brown partners and employees in handling digital media, managing document reviews and investigations, and ensuring that Firm procedures and best practices are followed when working with digital evidence.

The Litigation Support team is a central point of contact for solicitors in the Litigation and Dispute Resolution team as well as for other teams handling contentious matters and/or investigations. It also acts as the primary point of contact at Mayer Brown for external service providers.

The Litigation Support Analyst will:

• handle day-to-day management of digital media and datasets, including the maintenance of chain-of-custody records and the coordination of collections, receipts and deliveries of devices;
• carry out project management tasks with respect to individual investigations and electronic disclosure exercises, including but not limited to preparation of review batches, formulation of searches and implementation of updates to project workspaces;
• act as a liaison with external electronic disclosure and translation service providers, and with internal IT and Legal Risk Management teams;
• provide user support to internal and client users working with document review tools, file-sharing platforms and extranets;
• assist with regular audits of workspaces and user logins;
• work with the Litigation Support Manager on the planning of investigations and disclosure exercises;
• review and manage invoices from external service providers; and
• work with the Litigation Support Manager on the creation and maintenance of written resources and training materials relating to electronic disclosure.

Qualifications:

Ideally, the candidate will have:

(a) a degree in a relevant subject, e.g. computer science or digital forensics degree; and/or

(b) at least two years of experience in working with electronic evidence and managing electronic disclosure projects gained through working in a law firm or an e-disclosure services provider.

One or more of the following qualifications or certifications (or comparable qualifications) would be desirable:

• Relativity Certified Administrator
• Nuix Workstation Data Discovery Core
• Nuix Workstation Data Discovery Specialist
• Nuix Workstation Data Discovery Administrator
• Certified E-Discovery Specialist
• PRINCE2
• CFCE
• EnCE

Experience, skills and personal attributes:

The Litigation Support Analyst will be reliable, organised and attentive to detail, good at working under pressure and to tight deadlines, a good problem-solver, and a clear and effective communicator.

The individual must be able to explain technologies and workflows to non-technical people, and to provide technical explanations of colleagues' needs to technical specialists; in other words, the individual must be able to "translate" between language of lawyers and that of IT specialists or disclosure service providers.

The ideal candidate would have gained at least some experience in a service provider setting, and would have experience in providing services to and/or working at one or more international law firms.

Where the candidate does not have such experience, the candidate must be able to demonstrate aptitude for and experience of technical IT-related work and ideally have experience of customer-facing support work gained in another setting.

The candidate should ideally have a strong understanding of the functionality of Relativity, Nuix and other leading document review and processing platforms, and the ability to carry out at least some administrative tasks on the platform(s).

The candidate should also understand the role and scope of other technologies and services used by leading law firms in dealing with digital evidence, including but not limited to computer forensics, social network analysis and electronic bundles.

A good understanding of the electronic disclosure/forensic technologies marketplace would also be advantageous.

At Mayer Brown, we are committed to creating a diverse and inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from varying backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote diversity and inclusion at all levels within the business which is actively supported by our diversity networks - LGBT+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability) and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.