Medical Secretary

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Job overview

The Cellular Pathology Department at Southmead Hospital is seeking an enthusiastic and organised AfC Band 4 Medical Secretary.

You will have a friendly, adaptable and proactive approach to your work. You will need to be highly motivated, dedicated and flexible.

You will not only possess excellent secretarial and administrative skills, but also be able to manage your own time and workload, have a strong sense of teamwork and have excellent communication skills. Experience of audio typing is essential. You should be able to work flexibly and have excellent strategies for managing what can sometimes be a pressured environment.

You will be part of a secretarial team providing support to the Department.

If you feel that you would thrive in this fast-paced environment, enjoy challenging yourself and are willing to learn and develop, then we can offer you a dynamic and supportive place in our team.

The role is full time and based in the Pathology Sciences Buildings in Southmead Hospital.

Main duties of the job

At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

In this vital role you will:

• Transcribe histology reports via audio typing into the lab IT system
• Act as a point-of-contact for queries from clinical and non-clinical staff
• Liaise via telephone and email with other clinical/clerical teams to action any queries
• Return calls promptly and keep callers updated with information in an effective and efficient way
• Escalate queries and general issues to the lab manager or relevant clinical staff as appropriate
• Book meetings as necessary
• Ad hoc duties as necessary

Working for our organisation

We are a hard-working and close knit team striving to get the best results possible for the care of the patients.

North Bristol NHS Trust values all people as individuals. We aim to be an anti discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

For additional information on this Medical Secretary role, please see the job description and person specification.

Person specification

Education/Training/Qualifications

• RSA II / RSA III, Word Processing, or equivalent
• GCSE English and Maths to Grade C
• Audio typing

Work Experience

• Telephone skills
• Fast & accurate keyboard skills

• Familiar with Medical Terminology
• Medical secretarial experience
• NHS Experience
• Minute taking

Knowledge/Skills/Abilities

• The ability to exercise initiative, independent judgement and decision-making
• Ability to work accurately
• Ability to organise and prioritise own workload
• Knowledge of MS Word, Excel and Outlook

• Knowledge of hospital-based IT systems, specifically WinPath

Personal Qualities/Special Circumstances

• The ability and confidence to work both independently and as part of a small team
• Attention to detail and a well organised approach to their work
• The ability to work reliably following written operating procedures
• Good written and verbal communication skills

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.