Senior Technician (Computing)

apartmentUniversity of Plymouth placePlymouth calendar_month 

About the role

The Faculty of Science and Engineering wish to appoint a Senior Technician to provide teaching and research support for the School of Engineering Computing and Mathematics.

You will work as part of a team under the direction of the School Technical Manager and deliver support in all aspects of Computing. You will need to demonstrate the relevant skills, a suitable amount of work experience and a commitment to the technical delivery/technical education within the technical team.

This role will support a broad range of activities including undergraduate projects, teaching, research and outreach activities.

You will be expected to have an HND or Degree in a relevant subject area, or substantial appropriate experience in the subject. Must have practical knowledge and experience in a computing support role, ideally within an academic or large organizational setting.

Key Responsibilities:

  • Plan, implement, and manage large-scale software deployments across campus environments.
  • Administer and maintain on-premises and virtualised servers, ensuring optimal performance and uptime.
  • Manage user accounts and permissions across Active Directory and other identity management systems.
  • Configure, monitor, and maintain network infrastructure, including switches and routers.
  • Oversee firewall configurations and ensure compliance with security policies.
  • Troubleshoot and resolve complex hardware, software, and networking issues.
  • Collaborate with academic and administrative departments to assess IT requirements and implement appropriate solutions.
  • Document system configurations, procedures, and incidents for knowledge sharing and compliance.
  • Line management of junior team members and assist in their professional development.
  • Stay up to date with emerging technologies and trends to recommend improvements to existing systems.
This is an exciting time to join the School of Engineering, Computing and Mathematics (SECaM) as the £63 million Babbage Building creates the state-of-the-art space for inspiring research and teaching, and enables multidisciplinary collaborations within and beyond the School.
SECaM is a welcoming and inspiring place to work and study. SECaM is part of the Faculty of Science and Engineering and includes the subject areas of civil and coastal engineering, computer science, electrical and electronic engineering and robotics, mathematical science, mechanical, marine and materials engineering and navigation and maritime science.
We are a collaborative and interdisciplinary community of world-leading academics, researchers and technicians focused on the advancement of knowledge and the creation of innovative solutions that have a positive impact on society. We have an extensive portfolio of research from offshore renewable energy, coastal engineering and robotics to cybersecurity, artificial intelligence and data science.
With many internationally recognised experts, our teaching staff are passionate about providing an innovative and inspiring learning experience. The School holds an Athena Swan Silver award that demonstrates our ongoing commitment to advancing gender equality and success for all.

Women and members of other currently underrepresented groups are particularly encouraged to apply.

For an informal discussion to find out more about the role then please contact Charlotte Cree by email charlotte.cree@plymouth.ac.uk.

Interviews are likely to take place week commencing 10th March 2025 and you will be notified if you have been shortlisted or not.

This is a full-time position working 37 hours per week on a permanent basis.

For more information on School of Engineering Computing and Mathematics please visit our dedicated webpage at https://www.plymouth.ac.uk/schools

Due to the nature of the role, unfortunately we are unable to accommodate working from home.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

When joining us, you will receive:

  • Generous annual leave: 25 Days Annual Leave (pro rata if part-time) plus Bank Holidays & Closure Days
  • Generous pension scheme
  • Cycle to Work & Electric Car Scheme
  • Employee Assistance Programme
  • Development opportunities
  • Enhanced family leave
  • Flexible working
  • Retailer discounts
  • On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.

We particularly welcome applicants from under-represented communities at the University of Plymouth, such as people with disabilities, ethnically diverse and LGBT+

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