Workflow Coordinator
Carbon60 Rotherham
Workflow Coordinator
Do you enjoy problem-solving, organisation, and working in a dynamic environment? As a Workflow Coordinator, you will play a vital role in ensuring smooth service delivery by managing job scheduling, dispatching engineers, and keeping everything on track.
Salary: £12.36 per hourContract Length: 12 Months
Shift Pattern/ Hours: Monday to Friday, 08:00 am to 17:00 pm
Location: Rotherham
You will be responsible for:
Service Request Management- Act as the first point of contact for calls and emails, logging and tracking work orders in the CAFM system while ensuring SLA compliance
- Assign, reassign, and prioritise work for engineers and subcontractors based on skills set, location and urgency
- Organise scheduled maintenance and respond to urgent requests efficiently
- Generate reports, escalates issues, and ensure adherence to company procedures and health & safety regulations
- Perform general admin task, take meeting minutes, and conduct site visits to meet teams and understand operations.
Qualifications or Required Experience:
- Proficient in the use of IT, Microsoft Outlook, and Office.
- Experience of the CAFM system (Maximo, ideally) is highly desirable.
- Experience in a customer service role is highly desirable.
- Excellent communication skills.
- Ability to work as part of a busy team.
- Tenacious approach to works management.
- Experience in minute taking
If you would like to apply for this role, please contact Melissa GOURLIN at +441582359248
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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