Operations Manager

The company are seeking to recruit an experienced Operations Manager

We are currently recruiting for a hard-working and experienced Water Treatment Operations Manager. The ideal candidate will have a minimum of 5 years’ experience of operational management in the water industry and L8.

The Operations Manager has responsibility for the day-to-day oversight, development and management of engineers, contract compliance and operational processes. The role is responsible for overseeing interventions throughout the operations programme cycle and managing a team to ensure compliance with the company’s established policies, procedures, and strategy.

A strong operational background in the water treatment/water hygiene with excellent project management skills and ability to be able to implement new operations and logistics processes and procedures and support our culture of continuous improvement.

• Day to day management and assist with planning of water treatment/water hygiene engineer’s and Legionella Risk Assessors work programmes and ensure compliant and competent.
• Locate bottlenecks and streamline existing processes to ensure effective working of engineers and Legionella Risk Assessors
• Review with Account Manager contract compliance ensuring contract conditions are being tracked and met and quality standards are maintained.
• Conduct assessment of training needs of engineers and conduct annual appraisals and competency checks/reviews.
• Oversee engineers work to ensure effective and efficient ways of working.
• Work in conjunction with the Account Manager to contribute to technical quotes and tenders ensuring keen pricing strategy.
• Attend major customer review meetings.
• Act as main point of contact for information and issue resolution for operational quality and contract compliance related issues
• Build and maintain good relationship with new and existing major clients.
• Ensure any documentation related to position meets company quality management standards.
• Assist in recruitment of new employees and sub-contractors.
• Member of Senior Management Team, attend and contribute to monthly Management Meetings.

Essential:

• Minimum 5 years’ experience of operational management in the water industry and L8, including experience of setting up and managing contract compliance and quality systems and processes.
• Strong chemical and technical understanding relating to water treatment/water hygiene.
• Previous experience and knowledge of water treatment Health & Safety processes, RAMS Standard Operating Procedures and scheduling.
• Demonstrable experience of leading teams and developing a culture of continuous improvement
• Strong leadership and management skills in a team environment
• Experience of creating, implementing, auditing, and analysing standard operating procedures.
• Good organisational and time management capabilities
• Ability to manage a varied workload, and prioritise tasks, work under pressure and meet deadlines.
• Ability to communicate concisely and convincingly both verbally and in writing.
• Experience of using own initiative, with a proactive and problem-solving attitude.
• Sound understanding of financial management and reporting.
• Excellent skills in Microsoft Office and online management systems

WATER, HYGIENE, LEGIONELLA