Receptionist / Business Support Officer

Hourly Rate: £12.93

• Location: S3, Sheffield
• Job Type: Full-time - Office based

We are seeking a compassionate and highly organised Business Support Officer to join a leading public sector organisation. This role is based at the Medico Legal Centre and involves providing front-of-house reception duties and administrative support, with a focus on assisting recently bereaved members of the public.

Day-to-day of the role:

• Managing the front-of-house reception desk, ensuring a welcoming and professional environment.
• Handling incoming calls with sensitivity and discretion.
• Responding to enquiries and providing information as required.
• Reviewing ongoing cases and maintaining accurate records.
• Meeting and greeting clients, offering support and guidance during difficult times.
• Performing general administrative tasks to support the smooth operation of the centre.

Required Skills & Qualifications:

• Demonstrated hyper-organisation skills.
• Compassion and empathy, with the ability to support clients in sensitive situations.
• Previous experience in administrative tasks and reception roles.
• Experience in welcoming families who have come to view their loved ones.
• Excellent communication and interpersonal skills.

Benefits:

• Competitive hourly rate of £12.93.
• Full-time hours, Monday to Friday, from 8:00am to 4:00 pm.
• Access to a dedicated consultant as your key point of contact.
• Secure and easy-to-use online timesheet system.
• Self-service portal for holiday requests, payslips, and P45.
• Dedicated payroll team support.
• Free training opportunities.
• Access to discount club, healthcare, and Reed rewards.
• Pension, paid holiday scheme, and maternity benefits.
• Opportunities to work with leading UK employers, including local authorities, NHS, and local SMEs.

To apply for this Business Support Officer role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.