Department Administrator Apprentice (18-month FTC)

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

Why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed.

As a firm we strive to be more understanding, more flexible and less prescriptive about how we enable our people to succeed in their roles. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish.

We’re always thinking about how we can improve what we do, moving forward, together. From day one we encourage people to believe that there’s no such thing as a bad idea and creativity and innovation is highly prized throughout the Firm.

What sort of work? We have an exciting opportunity for a Department Administrator Apprentice to join our ambitious Professional Support Services (PSS) team in our Exeter office on a 18-month fixed term basis.

In this role you will provide proactive, efficient, and effective administrative support to the team as part of the Support Hub in the Private Client group. You will also complete a Business Administration Level 3 apprenticeship.

The role will include:

• Facilitating, undertaking and maintaining file management, including compliance with file opening/closing procedures and other practice management standards including e-filing protocols.
• Efficiently and effectively assisting with data input on all relevant systems.
• Assisting with answering the telephone, accurately taking messages, and delivering them promptly to team lawyers.
• Arranging straight-forward meeting and appointments for lawyers, both internally and externally, ensuring the Outlook diary is up to date and taking responsibility for booking meeting rooms and arranging any necessary equipment and refreshments.
• Making straight-forward travel and accommodation arrangements, ensuring the Outlook diary is up to date and keeping lawyers advised of any changes in scheduling.
• Assisting with various financial tasks including straight-forward billing and client payments.

Why this team? Our PSS team provide our lawyers with invaluable support in servicing our clients. The team is made up of Legal Support Assistants, Management Support Assistants and Department and Office Administrators, all of whom are aligned to a particular legal group where they can build and develop their specialist knowledge.

As well as assisting lawyers with administrative tasks, the PSS team get involved in complex diary management, drafting communications on behalf of lawyers, the financial management of legal matters and the management of lawyer tasks. The team also work alongside Marketing to arrange client events and collate information for bids and tenders.

The PSS team work closely together and build strong 1-2-1 relationships with the Partners and lawyers that they regularly support.

How do we work? We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance.

Who are we looking for? We are looking for somebody who will understand our values and thrive in our culture. The role will be based in our Exeter office on a 18-month fixed term basis and the ideal candidate will have:

• Previous experience in a professional services administrative support role.
• Competent with Microsoft Office (Word, Excel, Outlook etc) and using data management systems.
• Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent)
• Experience in diary and travel management is desirable.
• Experience of working under regulatory compliance and file maintenance procedures is desirable.

Other skills required include:

• Excellent communication skills (written and verbal) and ability to build rapport.
• Ability to work independently using own initiative as well as a team player, communicating with all levels across the Firm effectively.
• Effective problem-solving skills, demonstrate initiative and be an innovative thinker.
• Excellent organisational skills and an ability to work under pressure
• Excellent telephone manner.
• A conscientious, proactive and enthusiastic approach to work.
• Excellent attention to detail.
• Must be flexible, successfully adapting to changing demands and conditions.
• Understands the importance of confidentiality and data protection, and the use of tact and discretion.

This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

Next Steps To apply please click below or if you would like to talk to someone about the role, please call Rebecca Pike in our Recruitment Team on 07719 523119.

Michelmores LLP is an Equal Opportunities Employer

We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff.

• No agencies please – any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.