Band 2 Bank Office Coordinator

apartmentNHS Jobs placeBirmingham calendar_month 
The post holder will:- Providing efficient customer service to all stakeholders, understanding customer expectations and striving to exceed in a creative and proactive manner. Administer all bookings, cancellations and changes, ensuring that all bank records and systems are updated with activity and relevant information, liaising with all stakeholders in a timely and effective manner.
Process and input paper timesheets as and when required during rollout of electronic timesheet system. Participating in the recruitment process by completing relevant forms and systems as directed. Undertaking general administration duties required to ensure efficient operation of the department.
Undertaking any necessary pay adjustments relating to Bank staff and liaising with the Payroll department. Ensuring all pre-checks and post checks are completed for running the weekly payroll extract and weekly e-tad. Produce data and reports from the relevant systems as and when required or directed to by departmental management.
Take responsibility to ensure that bank and agency staff are fully compliant with professional registration, DBS, right to work and relevant mandatory training and working time directives before processing bookings into shifts. Ensuring that joining bank staff are supplied with the relevant uniform, ID badges and information relevant to their post, as required.
Ensure that all deadlines are achieved as appropriate and provide cover for other Trust Bank team members during periods of absence due to annual leave and sick leave to ensure all service areas are supported in essential operational work throughout.
Take responsibility to ensure that high standards of confidentiality and discretion are practiced and that the Data Protection Act 1988 is adhered to at all times. Be responsible to ensure that own compliance with regards to the required mandatory training is up to date.

To undertake other duties commensurate with this grade of post, in agreement with the relevant line manager.

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