Solution Architect/Designer - CSG, CPQ & Order Management

Overview:

You will be responsible for delivering high-quality BSS projects that enhance our operational capabilities and drive customer satisfaction.

Responsibilities:

• Solution Architecture:
• Design and architect robust CSG and CPQ solutions that align with business objectives and enhance order management processes.
• Ensure the integration of Product Catalog management with CSG and CPQ systems for streamlined operations.
• Configuration Management:
• Configure CSG applications effectively, ensuring they meet the specific needs of the organization.
• Implement TMF standards to ensure compatibility and interoperability across systems.
• Project Delivery:
• Lead the delivery of multiple BSS projects from inception to completion, ensuring they are delivered on time and within budget.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Product Catalog Development:
• Design and manage the Product Catalog, ensuring it is comprehensive, accurate, and effectively supports the sales and order management processes.
• Regularly review and update the Product Catalog to reflect changes in offerings and market demands.
• Stakeholder Collaboration:
• Engage with stakeholders to gather requirements, provide updates, and ensure alignment on project goals.
• Facilitate workshops and discussions to drive consensus on design choices and implementation strategies.
• Documentation and Governance:
• Create and maintain detailed documentation of architectural designs, configurations, and project plans.
• Establish governance processes to ensure compliance with TMF standards and best practices in BSS implementation.
• Continuous Improvement:
• Stay up-to-date with industry trends and emerging technologies related to CPQ, order management, and telecommunications.
• Identify opportunities for process improvements and innovation within existing systems.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in telecommunications architecture with a focus on CSG, CPQ, and Order Management systems.
• Proven expertise in configuring CSG applications and managing Product Catalogs.
• Familiarity with TMF standards and their application in BSS projects.
• Strong project management skills with experience in delivering multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Preferred Qualifications:
• Certifications related to CSG, CPQ, or relevant telecommunications frameworks.
• Experience with integration of CPQ solutions with CRM and billing systems.
• Knowledge of industry trends in telecommunications and BSS best practices.