Typist or Support Secretary
NHS Jobs Northampton
Main Duties and Responsibilities Provide a comprehensive clinical support secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patient care. Take direction from the Administration Manager, Medical Secretary Team to meet the administrative demands.
Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly. Answering telephones calls from patients.
The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target. On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.
Attend meetings, as required (except Clinical Performance meetings) to ensure effective communication with all service users Demonstration and supervision of workplace activities to other members of the secretarial team as required maintaining a high standard of service to the Clinical Teams.
Ensure confidentiality is maintained is all communication and that documents and other sensitive information are always secure. Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.
Provide general administrative services as required by the department. Filing letters and reports in medical notes promptly and cross reference whenever necessary and general office filing. Photocopying, faxing, and posting documentation. Receive and sort daily post, date stamp and distribute as appropriate.
Ensure all correspondence for the Clinical Team, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc. are typed and dispatched promptly. Answering telephones calls from patients.
The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target. On receipt of test/investigation results, retrieve relevant patient notes and alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.
Attend meetings, as required (except Clinical Performance meetings) to ensure effective communication with all service users Demonstration and supervision of workplace activities to other members of the secretarial team as required maintaining a high standard of service to the Clinical Teams.
Ensure confidentiality is maintained is all communication and that documents and other sensitive information are always secure. Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.
Provide general administrative services as required by the department. Filing letters and reports in medical notes promptly and cross reference whenever necessary and general office filing. Photocopying, faxing, and posting documentation. Receive and sort daily post, date stamp and distribute as appropriate.
Liaise with other hospital departments, GPs and other healthcare agencies when required. Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.
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