Support Officer

£17.09 LTD / £14.57 PAYE (inc hol)

This is a fantastic opportunity to join a dedicated team providing housing-related support to individuals with mental health needs in a supported accommodation setting.

THE ROLE

• Develop and implement SMART support plans, regularly reviewing customer progress
• Assist with housing applications, benefits, and tenancy-related support
• Conduct risk assessments and create risk management plans
• Signpost customers to external services such as healthcare, legal support, and job centres
• Maximise income collection through rent and service charge management
• Engage with community services and attend local multi-agency meetings
• Facilitate customer involvement in service planning and improvement

THE CANDIDATE

• Knowledge of housing, homelessness, and social care legislation
• Experience in housing management or housing-related support
• Strong communication skills and a customer-focused approach
• Ability to advocate effectively for customers and work collaboratively with stakeholders
• IT proficiency, including Microsoft Word and Outlook

• 25 Hours Per Week (Flexible, but one day must be 9-5)
• 3-Month Contract - potential for temp to perm
• £17.09 per hour (LTD) / £14.57 per hour (PAYE, inc holiday)

HOW TO APPLY

To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!