HEO ICE Investigator, Office of the Independent Case Examiner

Drafting findings and articulating recommendations to address the complaint raised.Ensuring completeness and accuracy of evidence gathered, as part of an investigation, to reach a fair and balanced conclusion.Drafting high quality closure letters and / or a detailed report of an investigation and proposed conclusions for consideration by the Independent Case Examiner.Attending case conferences with senior leaders and the Independent Case Examiner to present detailed explanations of case events and enabling findings to be reached and appropriate recommendations for redress made.Managing an active caseload of case investigations whilst meeting challenging quality standards and productivity targets.