Community Field Service Engineer - Slough
AJ Mobility LTD (T/A AJM Healthcare) Slough
We are seeking to recruit an enthusiastic Community Field Service Engineer to join our logistics team to fit and service a wide range of mobility equipment including mobile and gantry hoists, beds and equipment in a range of settings including; service user’s home, hospitals, care homes and schools.
In addition, CFSE’s are responsible for ensuring they offer a courteous and empathetic service to all customers and that standards of service and department, as laid down by the company, are met. Tasks include; fault finding, repairing, demonstrating, delivering, installing and collecting equipment.
To deliver and demonstrate use of chairs to service users according to the handover procedure.
To carry out planned preventive maintenance on hoists, beds and lifters.
To complete your daily round of jobs as booked by yourself.
To respond to emergency repairs promptly as and when required throughout your daily round.
If on visiting, in response to a repair request, the client is unavailable, a card shall be left informing the client that the visit had been made.
Upon return to the service centre following completion of your daily round to ensure you debrief fully to the responsible person raising any issues or concerns.
Follow correct PPE regulations and compliance with infection control processes.
Participating in the on-call rota (with an enhanced allowance during this period).
In addition, CFSE’s are responsible for ensuring they offer a courteous and empathetic service to all customers and that standards of service and department, as laid down by the company, are met. Tasks include; fault finding, repairing, demonstrating, delivering, installing and collecting equipment.
The successful candidate will be provided all relevant training for the role, therefore no experience is needed. We will however be looking for someone with a degree of knowledge in maintenance, someone that likes to fault find, take things apart and re-build them or do repairs on items such as bikes, white goods, computers etc.
The successful candidate will demonstrate an empathic and resilient manner when faced with challenging situations. They will showcase willingness to always go the extra-mile for all of our patients.
Key Responsibilities:
To efficiently deliver, collect, install and repair healthcare equipment to the highest standards of workmanship.To deliver and demonstrate use of chairs to service users according to the handover procedure.
To carry out planned preventive maintenance on hoists, beds and lifters.
To complete your daily round of jobs as booked by yourself.
To respond to emergency repairs promptly as and when required throughout your daily round.
If on visiting, in response to a repair request, the client is unavailable, a card shall be left informing the client that the visit had been made.
Upon return to the service centre following completion of your daily round to ensure you debrief fully to the responsible person raising any issues or concerns.
Follow correct PPE regulations and compliance with infection control processes.
Participating in the on-call rota (with an enhanced allowance during this period).
To be considered for this role, you must hold a valid UK driving license with no more then 6 points on for insurance purposes.
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