Engineering Administrator
35 hrs p/w Monday - Friday 9am-5pm
Clearwell Mobility are the South East's leading retailer of mobility aids for the elderly and less able. Established in 2004 we have 12 showrooms and are now recruiting for an Engineering Administrator based in our Burgess Hill office.
Key Duties:
Generating invoices for engineering activities under customer contracts Processing and invoicing Motability servicing
Organising the return of warranty parts to manufacturers and gaining credit
Identifying Motability clients that require servicing and entering on to Engineering
Oversee processing of payments received for Engineering work
Overseeing repair or returning damaged products in conjunction with warehouse / technician
Maintaining safety files for each manufacturer and communicating with engineers
Purchasing engineering consumables, uniforms and tools as required
Organising regular servicing for all hire equipment
Organising purchase of batteries, tyres, tubes in conjunction with Purchasing
Sending customer feedback cards to engineering customers following a visit
Compiling feedback scores and reporting scores by engineer
Writing to customers annually to notify equipment needs to be serviced
Managing database of pre-owned products & organising servicing before sale
Skills Needed:- Attention to detail
- Good communication skills
- Ability to follow processes and procedures accurately
- Ability to work under own initiative
- Enthusiastic and positive attitude
- Computer skills including Microsoft packages
- Competitive salary
- Pension scheme
- Staff discount
- Free onsite parking
- Exciting career opportunities
You don't need to have mobility experience as we provide full training on the products. It’s a varied and interesting role that requires excellent communication skills along with a hands-on approach.
If you're looking for a job that makes a difference to people's lives and to join a friendly team, then please apply!
Suitable role for office administrator, office assistant, customer services, technical support