Service Manager
Job overview
As a key member of the speciality leadership team, the post holder will be jointly responsible for the provision of safe, effective and efficient gastroenterology and endoscopy services, including:
- Day-to-day management of all operational issues within Gastroenterology and Endoscopy.
- Ensuring the effective delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
- Support the Speciality TRI [Clinical Lead, Matron and General Manager] in the delivery of Trust objectives and ensuring national targets are achieved.
For candidates who don't fully meet the person specification, the Trust would support the right candidate in offering this position as a developmental opportunity. During the development phase you would be remunerated as a Band 7 and would be supported through a set of agreed competentices based on experience, knowledge and skills.
It is essential that candidates have recent experience [last 2 to 3 years] of working in or with acute surgical [or medical] emergency and non-emergency patient pathways, as well as an ability to work with the full MDT.
Main duties of the job
For further information, please see the attached job description and person specification for a full list of duties and responsibilities.
Working for our organisation
We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.
Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport.We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.
We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career.As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.
Detailed job description and main responsibilities
For further information regarding the role please read the attached job description and person specification.
Person specification
Criteria
Essential criteria- Evidence of a good standard of written English appropriate to the role
- A complete and accurate application
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Hold the necessary mandatory professional/clinical registration
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the person specification
Additional information
Surrey and Sussex Healthcare NHS Trust operates a 24-hour service, 365 days a year. As such, all nursing, clinical, and operational roles may involve working on a 24/7 shift basis, unless otherwise specified during the recruitment process. We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation.We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.
Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service), thereafter individuals will progress up the pay steps in accordance with NHS Agenda for Change (AfC) terms and conditions.For part time roles you will receive a pro rata'd (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions.
Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date. We encourage you to apply as soon as possible.
We take our responsibilities to the environment extremely seriously and have an ambitious Green Plan that we’re delivering. Actions include having uniforms made from recycled plastic, 100% renewable electricity and planting 150 trees at East Surrey Hospital.Read our plan here.