Community Support Worker

apartmentTorbay and South Devon NHS Foundation Trust placeTotnes calendar_month 

Job overview

Moor to Sea Community Nurse team covers Ashburton, Buckfastleigh, Dartmouth and Totnes and the surrounding areas. We are a busy, friendly, and

supportive team, committed to staff development through education and
training.
  • Helping staff realise their potential in topics of interest to them and encouraging
career pathways in Community Nursing is important to us. We are keenly aware
of the pressures on nursing staff and how this can impact on the overall
wellbeing of our staff, and we will listen to reasonable adjustments to improve
the working experience.
  • We pride ourselves on delivering high standards of care and building
relationships within the communities we are part of. We are actively working to
a more integrated approach to care delivery and work closely with our

Intermediate Care, Social care, and Voluntary care sector colleagues to achieve

Main duties of the job

Continual direct contact with patients, providing personal care, performing clinical interventions, and supporting the health and wellbeing of the patient, the frequency and level of contact will be determined for each patient based

upon their individual needs, as set out in the patients care plan

To ensure that Trust and Department Policies are followed according to Health &
Safety guidelines. To report to the nurse in charge anything that is an actual or

potential risk to patients, staff, or the Trust.

To demonstrate awareness of the need to assess all aspects of risk, to aid in its

management or contribute to the prevention or reduction of that risk.

Working for our organisation

Why Work With Us

Moor to Sea Community Nurse team covers Ashburton, Buckfastleigh, Dartmouth and Totnes and the surrounding areas. We are a busy, friendly, and supportive team, committed to staff development through education and training.
  • Helping staff realise their potential in topics of interest to them and encouraging
career pathways in Community Nursing is important to us. We are keenly aware
of the pressures on nursing staff and how this can impact on the overall
wellbeing of our staff, and we will listen to reasonable adjustments to improve
the working experience.
  • We pride ourselves on delivering high standards of care and building
relationships within the communities we are part of. We are actively working to
a more integrated approach to care delivery and work closely with our

Intermediate Care, Social care, and Voluntary care sector colleagues to achieve

Detailed job description and main responsibilities

Undertake training in order to perform high quality
clinical interventions effectively and remain competent to practice these
interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of
peripheral cannulas, perform ECG, calculation of BMI, all following assessment
and completion of clinical competency. This is not an exhaustive list, and other
clinical interventions may be required dependant on the area of practice.
  • Assess a person’s clinical condition, within the individual’s scope of competence
using tools such as, NEWS2 parameters, pain assessment tool, non-verbal
signs of deterioration and know how to urgently escalate concerns
appropriately.
  • Work independently or as part of a team to plan your own workload, prioritising
the clinical needs of the patients in your care.
  • Undertake a range of clinical interventions and to demonstrate accurate

physical skills, with the use of relevant equipment, obtained through training

and practice, physiological observation monitoring, venepuncture, removal of
urethral catheters, peripheral cannulation insertion and removal, urinalysis, blood glucose monitoring, swab taking inclusive of MRSA, Covid, wound
swabbing, simple wound dressings, ECG, placing cardiac monitoring, spirometry, bladder scanning
  • Assist a patient at risk of harm, such as pressure damage, and risk of falls by
following the risk assessment and individualised care plan, they will also be
expected to report any changes in condition that may impact the patient, via our
Trust incident reporting system.
  • Adhere to trust policies and standard operating procedures in relation to all
aspects of practice. To know how to access the most up to date policies and
adhere to them in line with Trust requirements.
  • Promote independence with mobility and to maintain current function and
support individuals to return to baseline function when there has been a change.
  • Act on own initiative delivering patient care and demonstrate Trust values in all
areas of work and to conduct yourself in a professional and appropriate manner.
  • Prevention of adverse effects on health and wellbeing. Support patients with
activities to keep them active and mentally engaged and stimulated, such as
the role of an activities co-ordinator.
  • Work within your own capabilities and demonstrate a personal duty of care,
using any resources, valuables, ordering clinical supplies, when using any
equipment such as hoists, examination trollies and wheelchairs
  • Provide support and supervision to new or less experienced staff by
demonstrating and teaching safe practice and explaining supplementary tasks
which need completing in the clinical areas, such as daily cleaning of
environment and equipment, quality control checks on equipment, audits or
other works to maintain standards, stocking of equipment, organising the
clinical environment
  • Accurately record information, such as physiological observations and
understand the importance of accurate and complete documentation, recording
clearly and accurately all aspects of care given to the individual in relevant
documents, such as risk assessments, care plans, comfort rounds, fluid and food charts, blood glucose monitoring
  • Promote nutritional intake of food and fluids, this may require assisting with
feeding or completion of menus, preparing for mealtimes, such as positioning
and hand washing and maintaining clear and accurate records of intake, such
as Food and Fluid charts.
  • Act as the patient’s advocate in safeguarding patients from harm using the
patient’s information, such as falls prevention and pressure damage prevention.
  • Act accordingly if concerned or made aware of any incidents/concerns or harm
such as safeguarding concerns, reporting incidents using the incident reporting

system.

Person specification

Qualifications and Training

Essential criteria
  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience
Desirable criteria
  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential criteria
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality
Desirable criteria
  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

Essential criteria
  • Basic computer/keyboard skills
  • Fine motor skills – for venepuncture, phlebotomy, and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • To be flexible, adaptable, dependable, and punctual
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
Desirable criteria
  • Healthcare competencies appropriate to area of work

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION
  • We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
  • Please read the job description carefully and tailor your application to reflect the requirements of the role.
  • Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
  • Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
  • Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
  • If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
  • It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010.

If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

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