Receptionist
Our practice is very customer focused and as a receptionist you will provide a friendly, professional service to our customers and their pets.
The role as a receptionist will involve answering phones, registering new clients, booking appointments, responding to emails, dispensing medication, taking payments and providing a warm and welcoming experience to all our customers arriving to the clinic.
You will need to be efficient, organised and able to work well under pressure. You will need to show empathy to all our customers and be able to adapt to a variety of situations as no day in practice is ever the same.
What we will offer you:-- Training on the phone and computer system (on the job and via our Customer Services Trainer) with the opportunity to study for recognised qualifications
- Individual CPD (training) allowance
- Opportunity to join a team of experienced Vets, Nurses and Receptionists where our aim is to treat our patients as though they were our own animals and to treat our clients in the way we would wish to be dealt with ourselves
- Twice a year discretionary bonus scheme
- Staff pet discounts
- Healthshield benefits (money back towards general wellbeing costs)
This is a full-time role based on working 38 hours over 4 days, on a rota between 8:30 am to 6:30 pm Monday to Friday. At the moment there are no weekend commitments to this role but in the future there is the potential that Saturday working would be re-introduced (likely to be 1:3 Saturdays 9 am to 1:30 pm).
A full job description for the role is available by contacting Julie-Ann. To apply for this position please email your CV and covering letter to Julie-Ann Goryl via the email recruitment@willowsvetgroup.co.uk quoting job reference 79. Closing date for applications: 5 pm on Friday 11th October 2024.