Payroll Operations Manager

Job overview

And with customers at the heart of all we do, we aim to meet the needs of all our fellow MFT colleagues.

In short, the role of Payroll Operations Manager focuses on the operational management of the Payroll, Pensions and Travel teams, developing Standard Operating Procedures (SOP's) to support business sustainability, improve efficiency and effectiveness, promoting staff development and career progression.

In return for your hard work and commitment we offer:

• An excellent pay structure.
• A pension scheme with an employer contribution of 23.78%.
• Annual leave starting at 27 days plus bank holidays rising to 29 days after 5 years’ service and 33 days after 10 years’ service.
• A range of staff benefits including a lease car scheme and cycle to work.

Main duties of the job

You’ll work closely with internal and external stakeholders to provide ongoing training and support to your teams whilst working alongside the Deputy Head and Head of Payroll Services to continually strive for service improvement and influence positive changes.

You’ll provide support to ensure the timely and accurate provision of Payroll and Pension services for the Trust and clients.

You’ll manage the Electronic Staff Record (ESR) system, reviewing and cascading ESR User Notices, ensuring that the information held in respect of organisation structures and work with internal colleagues ensures employee data is current and correct.

You’ll interpret and provide clear guidance to all staff in relation to complex regulations issued under NHS Terms and Conditions of Service e.g., Agenda for Change, Medical and Dental, Consultants etc. NHS Employers, NHS Pensions Agency etc. which relates to pay structures and pension contributions.

You’ll support the review and development of policies and ensure adequate Standard Operating procedures (SOP's) are in place, some of which will have an impact outside of the Department and Directorate, to support consistency, good practice, and compliance.

You’ll communicate, coordinate and manage the production of 'As Is' process mapping of all current Payroll and Pension processes, identify improvements, eliminating duplication and any issues before producing confirmed 'To Be' processes, ensuring efficiency and effectiveness of resources.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].

We’re looking forward to hearing from you!

Person specification

Qualifications

• • Hold masters and or be studying towards CIPP Diploma in Payroll Management or NVQ level six or demonstrate knowledge and experience to an equivalent standard within NHS payroll.

• • GCSE’s in 5 other subjects 9-4 (A*-C) or equivalent

Knowledge nad Experience

• • Previous Experience in a managerial role.
• • Knowledge of Statutory or Pension legislation
• • Able to do accurate Mathematical Calculations
• • Experience of working in a Pensions, Payroll or Finance office
• • Ability to Working autonomously and interpreting legislation and national Terms and Conditions to provide advice to stakeholders
• • Ability to develop knowledge of NHS pay, pension and appropriate statutory regulations
• • Hold or studying towards CIPP Diploma in Payroll Management

Skills & Abilities

• • Strong organisational skills with ability to prioritise own workload.
• • Able to deliver a high level of customer satisfaction
• • Able to instigate change.
• • Maintain and use effectively up to date knowledge and awareness of statutory requirements
• • Clear written and verbal communication skills, along with effective listening skills.
• • Be an effective team worker able to work within given guidelines and ensure subordinate staff meet necessary timescales
• • Strong coaching and training skills.
• • Demonstrate interpersonal and leadership skills, self-motivation, flexibility,
• • Ability to travel

Values & Behaviours

• • Able to manage priorities under pressure as busy demanding role.
• • Able to provide reasonable flexibility in terms of hours worked
• • Professional approach.
• • Adaptable to change.
• • To work collaboratively and empower others.
• • Strong ability to create and sustain good working relationships
• • Demonstrate positive drive and commitment
• • Ability to multitask and continue to function to a high standard