Receptionist/Clerical Officer - Radiology
Job overview
We require a helpful, friendly, hardworking and flexible individual to join our Reception/ Clerical Team in the Radiology Directorate, based across Wythenshawe Hospital and Withington Community Hospital.
Excellent customer services skills and communication are considered a essential part of the this role along with good computers skills.
You will be required to work on both Wythenshawe and Withington sites on a rota basis along with participating with a number of others to work evening and weekends.
Main duties of the job
The post holder will be required to meet and greet patients on arrival and register them on our HIVE system with a high level of accuracy. Additionally the successful applicant would be rostered to assist with general office duties as necessary therefore gaining some additional skills.
We are seeking a candidate with excellent interpersonal skills and a pleasant personality.
The successful candidate should be flexible and will required to participate in a rota so flexibility for weekend and evening work is a must.
Working weekends or bank holidays will be paid with enhancements and days off in lieu.
Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [email protected].
We’re looking forward to hearing from you!
Person specification
Qualifications and knowledge
Essential criteria- General Education to GCSE standard or equivalent experience
- Knowledge of a range of administrative duties
- Confidentiality
- Health and Safety
- Knowledge of a range of software packages
Experience
Essential criteria- Previous experience dealing with public ideally in a receptionist role
- Experience of working as part of a team
- Previous healthcare setting experience
Skills
Essential criteria- Good oral and written communication skills and ICT knowledge
- Ability to prioritise
- Good organisational skills
- Keyboard skills
- Advanced keyboard skills